S. Bryan Boyle

**** ******* - *** *****, ** ***** - 760-***-**** - acenst@r.postjobfree.com

Experience:

IT Consultant/Project Manager – San Diego, CA June 2013 to Present

Specializing in small-to medium-sized businesses, nonprofits, and startup companies, I have often been called in to help teams work through functional impasses for ongoing success. Have worked a variety of projects covering technical, logistic, BI, documentation control, process improvement, and project management. Scrum master experience, ITIL service catalog assessments, and sales team process/management.

Sample of Companies: CCS (Microsoft Field Engineer), Altegris (SysAdmin), RTB (IT Process/Implementation/Project Manager), WSmart (metrics, development, IT, and BI process manager).

• Consultant – June 2013 to Present - Project and strategy consulting and networking, community referral resource ; mostly startup companies; organizational, best practices, purchasing and growth advice. Volunteer for food drives, canine support, and public health movements.

• Illumina (Iconma) - IT Project Manager – San Diego - May 2013 to June 2013 - Logistic and IT project manager working with US and international technical support groups on worldwide Sales Force and Telephony implementations / upgrades.

o Responsible for motivating management teams by helping them to create and establish project schedule, scope, timeline, and milestones for total configuration deployments.

• Drivecam (Kineticom) - Implementation Project Manager – San Diego - September 2012 to December 2012

o Project Manager using Sales Force to manage a high-volume schedule overseeing on average 40, semi-concurrent deployment projects over a 30 day period.

o Managed multiple fleet truck nation-wide site deployments - over 5000+ units delivered, installed and tested in a 4 month period.

o The Media Reps - Product Owner - San Diego - April 2012 to June 2012 - Helped focus development teams focus on "last hurdle" software development before public release, while managing multiple development teams and product.

o Took over overall product road map and managed all project and product documentation.

o Reduced client’s overall product backlog by 95% in three 2-week software release sprints, while retaining all customers.

o Partnered and collaborated with software development support organizations in Asia.

o Consultant – Project, Process, and Product Development. Documentation, Reporting and Analysis. February 2009 to July 2011

o Worked on multiple customer satisfaction improvement projects, with many organizations.

o Helped business owners make informed development and service decisions based on new data reporting techniques.

o Hands on system administrator and mentor, stabilizing and streamlining multiple technology environments.

Sambreel Services

Technical Project Manager - Carlsbad, CA August 2011 to January 2012

Project Manager, Scrum Master and mentor for cross-functional Agile/SCRUM teams of business intelligence analysts, software engineers, QA engineers, database administrators, sales, and IT professionals.

o Co-developed high-performance .NET services (>1 billion records/day), multi-terabyte data warehouses and BI consulting to internal clients.

o Responsible for all sprint planning, reporting, the SDLC road map, and Scrum white-boarding - ran 20+ sprint iteration deployments.

o Sprints included daily stand-up, review, commitment and celebrations. Also managed all team documentation and wikis.

o Reduced deployment rollbacks by over 75% by methodically gathering next steps, monitoring team progress and maintaining an aggressive sprint backlog – prioritizing according to business value and acceptance criteria.

ProfitLine

IT Operations Manager - San Diego January 2008 to January 2009

IT Manager providing enterprise solutions and coordinating cross-functional Six Sigma Agile/SCRUM team deployment iterations (client implementations, operations, finance, and legal).

o Created positive relationships with business units and customers for a 200 person telecom and mobile management services company, tracking resources, timeline with MS Project.

o Reduced Service down Time over 5% by defining and implementing best practice frameworks (ITIL, and MOF), specializing in capacity planning, SDLC, continuity management, service catalog, and threshold monitoring.

o Partnered and collaborated with operations processing support organizations in Asia. Reduced budget overruns with vendors by 30%.

Mitchell International- San Diego June 2006 to December 2007

Manager, Hardware Products & Services -

o Team manager, sales liaison, providing network consulting, managing, implementation, and troubleshooting solutions for customer laptop, handheld, and network support.

o Managed IT-related vendor/supplier procurement, and selection. I used MS Project/Sales Force to manage deployment projects.

o Saved the company over $500,000 by negotiating with alternate vendors, building vendor relationships, and efficient pricing.

o Also Created new international support and service delivery avenues for the company.

Dotcast, Inc. – SFBA, Seattle November 1999 to September 2005

Director, Information Technology –

• First IT team builder of data-casting startup company

• Hired, managed and trained diverse group of IT professionals.

• Managed over 350 IT infrastructure and construction projects. Responsible for overall IT and vendor –related projects and hands-on work.

Education

Cert School - PMP, Project Management - December 2012

Ohio University - Master's coursework - September 1993 to June 1994

Bethany College - Bachelor's, Computer Science - September 1989 to May 1993

Skills and Platforms: Active Directory, Adobe Suite, ADP, Android, Blackberry, Cisco Routing, Switching, and Unity, Citrix - GoTo and Xen, DHCP, DNS, Exchange, Desktops and Laptops, Great Plains Dynamics, iPhone, ITIL, MacOSX, Mikogo, MOF, MS Office (Word, Excel, PowerPoint, Project, TFS, Visio), Pivotal Tracker, Quickbooks, Sales Force, ShoreTel, VM Ware, VPN.

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