Annalee G. Dellapina

859-***-**** acenrh@r.postjobfree.com 3929 Harwick Circle (

Lexington, KY 40515

Detail-oriented, dedicated, and highly motivated leader with 19+ years of

experience and a genuine passion for helping people. Solid analytical,

organizational, communication, interpersonal, and leadership skills. Adept

at overseeing personnel, collaborating with team members, interacting with

customers, and resolving issues. Currently seeking a position which will

utilize any or all acquired skills, abilities, and areas of expertise as

follows:

Operations Management Client/Customer Research & Report

Personnel Training, Relations Generation

Scheduling & Record/File Management Equine/Animal Care

Supervision Background

Team Collaboration Project Coordination Certified Yoga

Scheduling & Instructor

Coordination

Employment

VIAMEDIA LEXINGTON, KY

NOV. 2007 - PRESENT

Client Services Supervisor (Apr. 2012 - Present)

Supervises, leads, and participates in the daily operations of the Client

Services Department, including prioritization of goals and the efficient

utilization of tools to deliver marketing and advertising solutions.

Oversees/trains personnel, supervises scheduling operations, delegates

projects, generates reports, collaborates with leadership teams, and

oversees the processing of contracts, orders, and modifications.

Liaises with other departments and leaders to resolve issues and monitor

progress.

Cable Advertising Traffic Specialist (Nov. 2007 - Apr. 2012)

< Scheduled commercials on a nationwide scale, assisted with sales, and

generated reports indicating performance results.

Blood-Horse Publications Lexington, KY

May 2002 - Nov. 2007

Advertising Assistant

< Held accountable for providing administrative support, training

personnel, maintaining a schedule, interacting with clients, and

performing office tasks such as faxing, filing, answering phones, and

more.

< Created and modified documents, proofread advertisements, and partnered

with colleagues in other departments to ensure all requests and deadlines

were met.

Rood & Riddle Equine Hospital Lexington, KY

Apr. 2001 - Mar. 2002

Surgery & Barn Technician

< Prepared horses, surgery supplies, and surgery rooms prior to assisting

with surgical procedures. Checked vitals, performed blood tests,

developed X-rays, and administered (oral/intravenous) medications.

< Scheduled and managed client appointments, including scheduled and

emergency visits.

Land's End Thoroughbred Farm Versailles, KY

Feb. 2000 - Apr. 2001

Yearling Groom Show Person

Interacted with VIP clients, coordinated/managed daily basic equine care,

and prepared horses for show with daily grooming and exercise routines.

Accentuated precise conformation of valuable thoroughbreds to prospective

clients.

Elizabethtown Animal Hospital Elizabethtown, KY

Aug. 1994 - Feb. 2000

Veterinarian Assistant Animal Caretaker

Assisted veterinarians and fellow colleagues with the care of patients and

customers which included tending to sick animals and performing

receptionist (administrative/clerical) duties.

Education

Lexington Healing Arts Academy Certified Yoga Instructor (2012)

Bluegrass Community & Technical College A.S. in Science (2007)

Elizabethtown Community College Pre-Veterinarian Curriculum (1999)[pic]

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