Shehzad A. Bashir
**** ********* **. *********, **. 76002
Cell: 817-***-****
acennj@r.postjobfree.com
SUMMARY
Sr. Business Analyst professional with exceptional communication
skills and a technical and business background. Demonstrated
expertise in innovating methodological improvements that
positively affect company efficiency and profitability.
Enthusiastic and eager individual seeking an opportunity to serve
as a liaison between business and technical teams and effectively
utilize and contribute skills, ideas and experiences in order to
become part of a successful winning team.
TECHNICAL SKILLS
. Business Analysis Tools: AS400, Cognos Business Intelligence
Software, SQL, SDLC, Microsoft Excel.
. Project Management Tools: Eclipse PPM, MS Project, Experience with
the Agile/SCRUM process.
. Software: Microsoft Office Suite, Dreamweaver, Salesforce,
Microsoft Visio, Visual Studio.
. Software QA: HP Quality Center, QTP, Functional and Data-Driven
Testing, Test Planning, Defects Mgmt.
. Programming Languages: HTML, C, C++, ASP.NET, C#, PHP, CSS, and
Javascript.
. DBMS: Oracle, MySQL, SQL Server 2008, Microsoft Access.
PROFESSIONAL EXPERIENCE
Sr. Business Analyst
Cook Children's Health Care System, Fort Worth, TX
January 2014 - Present
. Served as the lead analyst, SME and Jr. Project manager of a team
tasked with the development of Physician evaluation software in
compliance with Texas Joint Commission requirements and
regulations.
. Served as the liaison between technical resources and business
users including medical staff, customers, vendors and Sr. level
management.
. Managed multiple projects simultaneously from start to finish
using Waterfall methodology.
. Responsible for eliciting, gathering, analyzing, documenting and
verifying business requirements.
. Performed consultations for application development teams and
customers regarding the integration of IT into clinical and
business processes.
. Designed, modified and customized application interfaces as needed
to meet user requirements.
. Participated in testing, configuration, implementation, end user
training and support of clinical and business applications.
. Conducted detailed business process analysis and process
reengineering.
. Recommended resources to management for approval and assisted with
operational and capital estimates.
Business Analyst
Core-Mark - Focused Marketing Initiative Team, Fort Worth, TX
December 2010 - January 2014
. Responsible for eliciting, gathering, analyzing and verifying
project requirements/deliverables.
. Managed needs of project stakeholders, including internal and
external customers and end users.
. Performed data extraction and data mining of sales data on a by-
client basis utilizing AS400, Cognos 8 BI software, SQL, Microsoft
Excel (Pivot Tables, Formulas, vlookups etc.) and Microsoft
Access.
. Generated customized ad-hoc data reports for management and
business units using complex data cubes.
. Created MS Access database tables, dashboards, queries, user-
friendly forms, and detailed data reports.
Shehzad A. Bashir
Cell: 817-***-****
acennj@r.postjobfree.com
. Responsible for analyzing data reports and effectively
communicating actionable recommendations based on products,
programs, Nielsen Demographic data and other marketing factors.
. Carefully review the entire team's work for accuracy,
reasonableness, and quality of presentation in order to respond to
frequently changing demands.
. Continuously reviewed and monitored quality, analysis methodology,
and procedure efficiency in order to maximize accuracy and
streamline processes.
Web Developer
Epic Learning Systems, Dallas, TX
January 2008 - January 2009 (1-year contract)
. Primary responsibilities included maintenance, troubleshooting,
testing and customization of pre-existing educational application
using HTML and XML.
. Worked and interacted directly with clients on a regular basis in
order to gather user requirements/specifications, and resolve
application, connectivity, and access issues.
. Organized development and implementation of new software
applications from design documents through participation on
development team.
. Managed code development, synchronization and testing of
individual assigned modules in delivery of final end product
ensuring client satisfaction and achieving an overall reduced
project duration.
IT Support/ Help Desk Associate
Advantage Technical Resourcing, Dallas, TX
March 2004 - November 2007
. Provided Help Desk Support to desktop users using the Remedy
Action Request System.
. Performed PC deployment and resolved TCP/IP network connectivity
and application access issues.
. Performed PC Re-Imaging/PC Refreshes using Norton Ghost software.
. Responsible for Client data entry, archiving, backup and
restoration.
. Executed scheduled software updates, installed security patches,
and performed various minor maintenance tasks on client database
as needed.
EDUCATION
Bachelor of Science in Business Administration, August 2010
Tarleton State University (Part of the Texas A&M University
System), Stephenville, TX
GPA 4.0
- Member of Internationally-Recognized Delta Mu Delta Honor
Society - TSU, 2009-2010
Associates of Applied Sciences, December 2009
Major: Application and Web Development
Tarrant County College, Euless, TX
GPA 4.0
- Member of Phi Theta Kappa National Honor Society for Academic
Excellence - TCC, 2008-2009
Associates of Arts, August 2008
Tarrant County College, Arlington, TX
GPA 4.0
- Member of National Dean's List