STEVE ALLEN

**** ****** ***** *****

Allen, TX **002

972-***-****

acennh@r.postjobfree.com

DIRECTOR / MANAGER - QUALITY ASSURANCE

QA & QC / Compliance / Testing

Best Practices / CPI / Metrology

ISO 9000-14000-18000 / TS16949 / Metrics

Project Management / SPC / QMS / LEAN

Six Sigma / Kaizen / Cost Control

Startups / VRM

Designed, implemented, managed and improved

upon quality management systems (QMS),

meeting/exceeding customer/regulatory

requirements and product/quality standards

for global leaders, including ABB, Inc., L-3

Communications and Texas Instruments (TI).

Proven record of increasing efficiencies and

containing costs, while increasing customer

satisfaction, improving profitability and

minimizing risk. Can contribute immediately

by:

* Reengineering systems and processes to

improve productivity and quality

* Devising and conducting LEAN and Six Sigma

practices to reduce waste

* Defining and implementing metrics and

standards to improve QMS performance

* Leading, training and mentoring staff and

suppliers in quality requirements

Excellent leadership and interpersonal skills

that promote collaboration and consensus

building and drive results with key internal

and external stakeholders. BA,

Microbiology/Chemistry, Texas Tech

University. Food Technology, Texas Tech

University (no degree). ASQ CQE, 30819 (not

current). Secret Clearance (active).

SELECTED ACCOMPLISHMENTS

Led ISO certification, standardizing quality

systems between four L-3 technologies. L-3

Communications needed to standardize quality

systems. Served as quality engineer for each

site. Selected registrars. Standardized

each QMS. Coordinated final documentation and

ISO 9001:2008 certifications. Improved

acquisition process.

Eliminated major ISO audit findings with new

QMS and training systems. ABB ISO 9001:2008

audit yielded major findings indicating

absence of training and quality management

system (QMS). Rewrote QMS, established new

training specs and initiated dashboard with

management review process. No findings in

subsequent audits.

Brought TI into compliance with ISO

automotive standard, improving quality to

99.5%. Company inspected and shipped product

to 1% AQL level instead of required 100%

inspection. Automated inspection process.

Added defect engineer and three automation

tools. Established a Microsoft project.

Required no additional staff.

Revamped TI international wafer shipping

process, reducing scrap 67%. Wafers suffered

breakage after shipping. Led major Kaizen

effort in Malaysia with box supplier, fabs,

quality managers, purchasing, facilities and

DHL. Created new box, changed international

shipment methods and automated packing.

Lowered breakage.

Created consensus standard, enabling multi-

fab metrology equipment calibration

compliance. Worked with engineering on

several types of measuring equipment for

which limited NIST standards were available.

Created and moved consensus standards across

fabs. Established software reporting effort

to demonstrate control.

Unique approach reduces Lexmark wafer mixing

events from 2% to 0%. TI wafer building

process for Lexmark printer supplier incurred

wafer mix that impacted assembly process.

Established checking procedure at outgoing

inspection process. Incented inspectors to

identify root cause, leading to permanent

corrective action.

CAREER HISTORY

Manager, Quality & Safety, ABB, Inc., 2012-

2014. Responsible for incoming materials,

safety management, sustainability, Assure ISO

9001:2008, OSHA, VPP, IQC, ISO 14001,

supplier procurement, calibration, SAP

document systems, sustainability and quality

and safety in business doubling plan.

Quality Assurance Engineering Manager, L-3

Communications, 2009-2011. Incoming manager

and calibration manager for manufacture of

night vision and infrared systems. Served as

government interface for sales,

corrective/preventive action, testing

compliance and change management. Revised R&D

to design and develop next customer

technologies to support government, analog

IC, fire and safety markets. Managed $1M

budget.

Quality Section Manager, Texas Instruments

(TI), 1998-2009. Served as TS 16949 customer

representative, change control manager and

SPC coordinator. Added Technology Inspections

and revised Quality System Standard (QSS) to

align international and domestic visual

inspection. Monthly lot rejection rates

improved from 3% to << 1% on 100 lots and

2,000 wafers, 35M chips per day.

Earlier: Quality Manager, TwinStar. Quality

and Reliability green field startup; Sr.

Quality Engineer, Silicon Systems. Defined

non-conforming material processing system and

vendor quality methods. Quality Engineer,

Texas Instruments. Metrology, Calibration.

Sr. Quality Engineer, Fairchild

Semiconductor.

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