YVONNE GREEN

**** ******* ****., #**

Denver, CO 80221

Cell: 702-***-**** acenk4@r.postjobfree.com

Summary

Many years of administrative/clerical support and customer service experience. Highly competent in all

areas of office administration and executive support. Strong customer service and problem solving skills.

Proven ability to communicate well with diverse groups and individuals and ability to manage multiple

tasks in a fast paced environment.

Knowledge and experience in mail merge, Windows, Word, Excel, Power Point and other computer

software programs. Strong communication (oral and written) and analytical skills. Ability to work

calmly and professionally in an environment that may experience stress and pressure. Ability to work

rapidly, neatly, accurately, and independently. Ability to work and deal tactfully, assertively, discreetly

and courteously with victims and, attorneys, court personnel, outside agencies and general public

regarding court and job related issues.

Areas of Accomplishment

Office Administration

• Provided clerical/administrative support to Executive CEOs, Prosecutor Attorneys, Professors and

Physicians, VIPs and Key Managers.

• Special Projects: Helped Pacific Rim Director plan and coordinate annual meetings for Education

Conferences, volunteered my time evenings at the registration desk every year for the Mayor’s

Small Business Award Banquets held annually from 1997-2004, the 68th Annual Conference of

Mayors, June 2000, and the Asia Pacific Cities Summit on May 7, 2001.

• Assisted various departments in administrative duties, i.e., Director of Neuropsychology,

Underserved Minorities and Alzheimer’s Disease Research Center, College of Education, Seattle

City Attorney, Economic Development, Mayor’s Office of Film and Music and the Office of

Intergovernmental Relations.

Management

• Trained Vocational Interns in Welfare-to-Work Program funded by Fannie Mae.

• Supervised Work-Study students at the College of Education.

• Managed scheduling and appointment setting for managers, attorneys, and physicians.

Customer Relations

• Check-in Agent, Intercruises

• Test Administrator/Teaching Assistant, College of the Mainland, Texas City, Texas

• Call center person. Performed receptionist and front desk duties.

Work Experience

Intercruises, Galveston Texas Check-in Agent

College of the Mainland, Texas City, Texas Test Administrator

Seattle City Attorney Administrative Specialist I

Office of Economic Development, Seattle, WA Administrative Specialist I

University of Washington Medical Center Secretary Senior

University of Washington College of Education Secretary Senior

University of Washington, Aeronautics and Astronautics Secretary II

University of Washington, Dept. of Chemistry Secretary II

Education

Business Management Program Colorado State University - Global

Medical Office Administration, 1st year Galveston College

Human Relations/Labor, Business 160 Highline Community College

Computer Technology South Seattle Community College

Associate in General Studies Highline Community College

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