Customer Service Assistant
Resume:
Chelsea Crutchfield
Northside at Legacy Apts Plano, TX 75024
acengq@r.postjobfree.com@acengq@r.postjobfree.com
Objective: To obtain a personal / executive assistant position
Highlights
Highly organized, detail oriented and eager to learn
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5 years of experience in office administration
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Exceptional ability in prioritizing tasks and meeting deadlines
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Solid skills in interpersonal communication, coordination and problem-solving
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Work Experience
Legal Secretary July 2013 – February 2014
Hanshaw Kennedy Marquis Frisco, TX
n Answer phone calls and direct clients or prospective client to appropriate person
n Schedule/Edit appointments using the Time Matters System
n Execute weekly and monthly projects using Microsoft Office
n Greet clients when they walk through the door and provide them with a beverage
n File documents including correspondences, pleadings, and discovery from the court
n Process payments, send and respond to emails, check mail daily
Assistant Manager May 2011 – June 2013
The Music Academy Denton, TX
n Manage daily operations with 15 teachers and over 300 clients
n Answer phone calls and schedule appointments using the system Mind Body
n Manage projects in Microsoft Office using Excel, PowerPoint, Word, Publisher and Outlook
n Maintained great rapport with parents and teachers to ensure quality customer service
n Organize, file paper work and process inventory at The Academy
n Handle finances and solve issues, concerns or complaints
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Desk Assistant
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August 2009 – August 2010
UTD – Leasing Office
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Denton, TX
Took phone calls, audited files in office and entered data into the system
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Collected rent for all residents and provided quality customer service
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Education
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University of North Texas Graduation: December 2013
Bachelor of Arts in Integrative Studies Denton, TX
3 Concentrations: Business, Music & Communications
Collin County Community College May 2010
Associate of Arts
Frisco, TX
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