Wilbur L. Cleveland

**** ****** **. *********

Tallahassee, FL 32305

Dedicated and focused Central Records Clerk who excels at prioritizing, completing multiple tasks

acemz9@r.postjobfree.com

simultaneously and following through to achieve project goals. Seeking a role of increased responsibility

240-***-****

and authority.

Employment History

Central Records Office Clerk

08/13 to Present Florida Department of Corrections - CENTRAL OFFICE, Tallahassee, FL

Processes Diligent Search requests by locating inmate prison, probation and parole records using

the Corrections Data Center or for older records the Stellent Imaging and Business Process

Management software is used to verify the status of certain inmates.

Faxs or mail the search results back to the requester using Records Trac Software.

Receives mail, date stamp diligent search requests and log into Diligent Search Excel spreadsheet.

Takes all incoming phone calls for Central Records and transfers certain calls to other divisions of

DOC.

Prepares confidential inmate file documents by organizing documents into categories and scans into

the Inmate Record Imaging System (IRIS). Removes staples and duplicate copies.

Uses Kofax Capture to scan confidential inmate file documents into IRIS.

Front Desk Receptionist

01/13 to Present Florida Department of Corrections Carlton Building, Tallahassee, FL

Ensures that every visitor signs in and receives and visitor's badge

Uses Microsoft Outlook's Contact List and the Florida State Government Phone Directory to

receive and transfer incoming calls to the proper agency.

Receives packages from visitors and ensures that the package is given to the proper person.

Sales Associate/Cashier

11/11 to 01/12 Rugged Warehouse, Parkville, MD

Processed cashier transactions

Priced merchandise

Greeted and assisted customers

Cleaned and maintained the store

Holiday Season Sales Associate

11/11 to 12/11 Toys R Us, Towson, MD

Processed cashier transactions

Priced merchandise

Greeted and assisted customers

Cleaned and maintained the store

Education

9/12 to 5/13 University of Baltimore, Baltimore, MD

Coursework in Microsoft Office, Creative Writing and Internet Based Research

Marketing Club, Club Basketball and Multimedia Club member

Other Experience/Skills

Physical Therapy Rehabilitation Technician Certification course completed (March-May 2011) at

Montgomery College - Takoma Park’s Workforce Program in Takoma Park, MD.

Worked as a Youth Summer Camp Counselor for the District of Columbia’s Summer Youth

Programs in 2008 and 2009.

Volunteered as an Audio Technician at Hope Church of God in Wash., D.C. from 2008-2010

Contact this candidate