Robert Morris

***** ********** *****, ********, ** 20176

Home 703-***-**** Cell 703-***-****

acemy8@r.postjobfree.com

Technical Background:

Cisco Firewalls/Routers/Switches/Wireless, Juniper Firewalls/Routers, Foundry Switches/Routers, Aerohive wireless, Multicast, BGP, OSFP, EIGRP, IPSEC, DMVPN, RRI, Sniffers/ Protocol Analyzers, VOIP, QOS, X.25, Frame Relay, MPLS, L2 VPN, L3 VPN, VRF, TCP/IP, Ethernet (1, 10, 40 Gb), T3, T1, OC3/12/48, Microsoft Office, Visio

Professional Experience:

2013(August)-Present Symantec Herndon, VA

Sr. Technical Manager – MSS, Trust Services, and Cloud Networks

* Directly Manage a team of 18 network and security engineers in various locations across North America responsible for multi-vendor (Arista, Cisco, Juniper, F5, A10, Checkpoint) production network/security and data center deployments and operations. Responsible for defining and managing Capex budget.

* Stabilized network by leading redesign and refresh of problematic static networks.

* Managed both growth and refresh projects for Symantec production networks in data centers location across the globe

* Led a team of two Network Architects responsible for working with Hadoop big data and open stack teams to design and implement a cloud network and planned data center move/consolidation efforts.

2007-2013(August) Transaction Network Service Inc. (TNSI), Reston, VA

Sr. Technical Manager – Customer Solutions & Enterprise Networks

* Managed a team of eight senior network engineers in a service provider environment who are geographically dispersed across three regions (US, Europe, Asia Pacific). Responsible for hiring, training, retention, performance evaluation, compensation and termination.

* Worked with the Product Development and Sales Engineering teams to manage engineering requirements, hardware, testing, supportability, risk management, features, documentation, and training of new network based solutions.

* Provided extensive baseline capability assessment in a lab environment of all Cisco and Juniper hardware before deployment into the network.

* Ensured that all network based solutions architected by my team are PCI compliant. Participate in annual PCI audits.

* Managed risk assessment by proactively identifying, communicating and mitigating risks associated with technology projects.

* Worked with Sales Engineering to understand unique customer requirements and design, implement, and document unique customer solutions.

* Created and published standards with an emphasis on practicality, repeatability and risk management.

* Provided training to provisioning, implementation, and other support teams. Handle all third level escalations related to Customer Solutions and Enterprise Networks including IPVPN, DMVPN, IPSEC, Multicast, and Routing 24x7x365.

* Responsible for the design, implementation and support for our Enterprise network (LAN and WAN) that consists of 20+ locations across the globe.

* Responsible for department Capex and Opex budget

2000-2007 AOL, Dulles, VA

Sr. Network Engineer/ promoted to Team Lead/promoted to Technical Manager Enterprise

* Configured, installed, and supported the AOL corporate network to include Cisco 2900, 3500, and 3750 switches, Cisco 2600, 3600, 6500 and 7600 routers running native IOS, Juniper M7i,M10i, M20 and M40e routers.

* Configured and deployed Netscreen 100, 200, and 500 VPN devices. Worked extensively with BGP and OSPF.

* Installed networks to support AVAYA VOIP solution in 5 AOL remote call centers (4000+ agents) that improved local access, reliability, and redundancy.

* Deployed (circuits, hardware, configuration) and supported end to end.

* Netscreen IPSEC VPN solutions for domestic and international campuses.

* Installed and supported large networks in a data center environment utilizing L4 load balancing.

* Standardized router and VPN configurations on AOL internal network with over 100 managed routers.

* Directed the end to end QOS implementation for AOL’s enterprise VOIP network.

* Implemented Multicasting where necessary.

* Installed wireless enterprise network.

* Oversaw the upgrade of the AOL campus (8 buildings) infrastructure to support VOIP.

* Tier 3 support.

* Proven to be capable and efficient leader who places an emphasis on quality and accountability.

* Managed a team of 4 Sr. Network Engineers for 9 months until position was eliminated to align the department with AOL’s new business goals.

* Team Lead of 4 Engineers and 1 Project Manager responsible for international networks.

1999–2000 Fannie Mae, Washington, DC

Network Engineer

* Helped support mission critical 100+ node network of Cisco routers and Catalyst Switches linked by Ethernet LAN's, Frame Relay WAN, and ISDN for DBU. Helped maintain extended ip access lists, static.

* routes and EIGRP routing tables.

* Supported Radware NP and Pro hardware used to load balance IP traffic across multiple servers and sites based on TCP source port.

* Used Network General Sniffer to resolve network connectivity issues.

* Created and maintained network diagrams using Visio.

1996–1999 NXT, Bethesda, MD

Manager, Network Engineering

* Managed 24x7 Operations help desk, and three full time direct reports.

* Responsible for overall performance of our WAN and response to network or system outages.

* Configured and maintained fault tolerant Frame Relay network that utilized IP and X.25 over Frame Relay (Annex G encapsulation) using Memotec switches, Cisco Routers, and Motorola Routers/FRAD's.

* Additional projects include: Implementing network strategies for developing and managing existing legacy network, develop/document company IP/X.25 numbering scheme, train/document network support.

* operators on their roles/responsibilities, designed, installed, maintained, and documented help desk procedures for HPOV.

1993-1996 Cable and Wireless, Vienna, VA

Implementation Manager

* Responsible for managing the effort of installation of customer wide area networks from reception of order to billing of network.

* Manage and supervise up to two Implementation Analysts, as well as several indirect reports from other organizations.

* Chaired weekly implementation meetings as a means of relaying pertinent information between operations and sales.

* Configure and maintain large multi-protocol wide area networks based on Northern Telecom DPN and Passport backbone running various technologies such as Frame Relay, X.25 and SNA.

Education:

1993 BS in Statistics, Virginia Polytechnic Institute & State University Blacksburg, VA

Training/Certifications:

QOS (Implementing Cisco QoS)

BGP (Configuring BGP on Cisco Routers)

Configuring Juniper Networks Routers - M/T-Series

Certifications

JNCIA (Juniper Networks Certified Internet Associate)

CCNA (Cisco Certified Network Associate) 9/20/2005

CCNP (BSCI on 9/1/2005, BCMSN on 10/12/2005)

CISSP (07/01/2007)

PMG certified Net Analyst 07/01/2006

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