Experience

* ******** ****- *******

. Specialist for the retail company JCPenney, trained in multiple

departments throughout the store

. Experience in fine jewelry, stock room, men's and woman's

department, also making online orders for customers

. Contacted customers in order to respond to inquiries and to notify

them of arrived merchandise

. Responsible for promoting customers with JCPenney's reward program

and selling credit cards

. Prepared defective tags for returned goods

. Cleaning and prepping merchandise suitable for the store needs and

customer loyalty

2 Hillcrest Country Club, a private country club in Yankton, South Dakota

2012-2014

. Server and Host

. Managed reservations and requests from guests for the most

appropriate setting

. Served tables, ensuring guest satisfaction at every opportunity

. Catered weddings, golf tournaments, special events for members, and

other community events

Yankton Vet clinic

2011-2012

. Gave medication to animals that were in sick conditions

. Cleaned the complex and stocked medical tools for the vet technicians

. Maintained inventory of medications, other drugs and treatment

supplies

. Fed the animals, delivering specials diets as needed

. Monitored the health of other animals on an ongoing basis, ensuring

the health and well-being of many types of animals

Dairy Queen, Yankton, South Dakota

2010-2013

. Shift leader, which included supervising up to XX employees, in

addition to closing franchise down at night

. Front cashier and cook at the local Dairy Queen

. Frequently interacted with guests and resolved customer complaints

and concerns at the lowest level possible ensuring gust satisfaction

Education

University of Nevada, Las Vegas

2014 - 2017 (Expected)

Marketing Major

South Dakota State University 2013 - 2014

Acquired Core Requirements for Transfer

2 Yankton High School 2009 - 2013

Diploma

Skills

. Experienced in Microsoft Office

. Experienced in customer service related fields, including restaurants

and phone-based interactions

. Experienced in handling multi-line phones and fact-paced analysis of

customer needs to create solutions that exceed customer expectations

. Experienced in leading a group to promote certain merchandise

. Key holder experience with closing down a business

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