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Project Manager Customer Service

Location:
Orlando, FL
Posted:
June 19, 2014

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Resume:

James P. Hayes

**** ***** ****, ********, ** ****2

Home Phone: 571-***-****

acemv3@r.postjobfree.com

Clearance: Active DOD SECRET

OBJECTIVE: Mid level employment in any field of Contracts Management, Logistics or Federal Law

Enforcement/ Search and Rescue; Willing to travel or relocate.

WORK EXPERIENCE

February 2013-Present

Program Analyst, United States Coast Guard- Fast Response Cutter (FRC)

Millennium Group, Inc. USCG HQ, Washington, DC

• Gained familiarization with FRC projects, sorting and filing engineering ship drawings and providing support

for the development of the programs new share drive via Share Point as a project content manager.

• Tracked project milestones for the delivery of goods.

• Performed risk management and updates using Primavera.

• Scheduled meetings for the Project Manager and Deputy Project Manager. Provided expertise knowledge of

Share Point for the migration of files from the USCG Y: drive.

• Built and distributed acquisitions trial packages for trial board members. Assisted technical and engineering

personnel with various tasks to include the forwarding of technical data reviews from the Bollinger Ship Yard

in Lockport, LA, Updating, routing and administering project documents such as memos, training and

funding requests.

June 2012 - February 2013

Logistics Specialist, Office of Military Commissions- Victim/Witness Assistance Program

BAI- Inc. Remote Pentagon Location, Tyson’s VA

• Provide Travel Logistics and Coordination for Attorneys, Victim Family Members and Witnesses of the 9/11

and USS Cole Terrorist Attacks and create a new Military Commissions Travel Standard Operating

Procedures manual.

• Provided research analysis for the Victim/Witness Assistance Program Director and the Office of Military

Commissions Chief Prosecutor.

• Submitted travel vouchers to DFAS to ensure timely payments to members traveled, creating spreadsheets to

organize traveler’s vouchers and travel dates, assisting Victim Family Members and Witnesses with travel to

GTMO to witness the 9-11/USS Cole trials.

• Assisted the Military Commissions Database Administrator with creating new travel forms and corrected 30+

missing vouchers and travel orders to comply with the Joint Federal Travel Regulations.

March 2009- April 2011

Finance and Logistics Specialist, United States Coast Guard (Active Duty)

USCG Headquarters, Legal Command (CG-0948)

• Provided extensive financial, budgetary, logistical and administrative support to USCG Headquarters-Legal

Command and US Navy JAG Officers attached to outlying units and increasing knowledge of project support

and project management within the government sector.

• Providing and renewing contracts through negotiations for USCG Legal Command for various major

company vendor services in excess of $20,000 to include paying for attorneys bar dues through the American

Bar Association.

• Used common bidding practices, managed vendors and conducted market research, source selections and

writing sole source justifications for IT vendor specific purchases and purchases under the Simplified

Acquisitions Procedures micro-purchase threshold of $3000.

• Written and reviewed SOW’s for contract compliance as well as the administering of requests for proposals.

• Contracts management utilized for life-cycle service maintenance contracts to include cellular phone/pager

services and building maintenance costs and budgeting government credit cards.

• Managed the security and accountability of valuable USCG property valued in excess of $15000 utilizing

Oracle software and provided training to 3-4 persons at a time on the use of the USCG purchasing and

accounting system while also managing credit card audits, workplace organization and proper customer

service.

October 2008-March 2009

Finance and Logistics Specialist, United States Coast Guard (Active Duty)

USCG Sector Lower Mississippi River, Memphis, TN

• Provide purchasing, contracting and morale support services coordination for outlying units ranging from

major to locally owned utility/supply companies by utilization of government credit card.

• Managed budget accounts and contracts for Sector LMR and assigned local and geographically separated

units using the USCG Finance and Procurement Desktop (FPD) accounting program which uses Ariba like

software for money management.

• Gained experience with working with third party vendors, especially for Sole Source Selection products and

services.

• Gained Familiarization with the vendor market and the management of vendors.

• Utilized market research and analysis for purchases under the micro purchase threshold of $3000, managed

service maintenance contract portfolios for cell phones, utilized USCG shipping and receiving techniques per

the Defense Logistics Agency handbook for goods and services while providing training to junior personnel.

July 2006- October 2008

Lead Federal Maritime Law Enforcement, United States Coast Guard (Active Duty)

Job site: USCG Small Boat Station, Hobucken, NC

• Provided Search and Rescue, Emergency Response and engage in Federal Law Enforcement and Tactical

Law Enforcement operations over a 100-mile radius of the Pamlico River Systems.

• Understanding and Practice of Search and Seizure, Arrest Techniques and Investigations

• Qualified First Responder courses taken via on the job training.

• Conducted Risk Management over personnel during crisis situations and property.

• Performed helicopter rescue operations, fire fighting, marine environmental safety and joint military

operations with the US Marine Corp and US Navy in weapons, tactics and boat handling.

• In times of natural disasters, escorted civilian vessels to safety by radio communications and provided

emergency medical support if required.

• Lead junior enlisted person responsible with ensuring vessel operational readiness, emergency readiness

training and mission support via radio communications and operations management.

January 2003-July 2006

Lead Physical Security Specialist, United States Coast Guard (Active Duty)

Job Site: USCG Sector Delaware Bay, Philadelphia, PA

• Provide security to base assets and provide training support to the Sector Port Security Unit as well as

maintenance to Federal Law Enforcement property.

• Maintained Access Control Points and monitored CCTV’s.

• Began Risk Management training for life saving and damage control purposes

• Documented environmental disaster findings and serving as a first responder to life threatening situations and

served as the command scribe during the Athos 1 oil spill in November of 2004.

• Assisted in Incident Command Center setup for natural disasters.

• Served aboard the US Coast Guard Cutter Capstan (WYTL65601) assisting with search and rescue, ice

breaking and law enforcement operations as well as providing escort and lodging logistics for senior

command personnel coming in from other commands for confidential meetings.

Education

November 2002-January 2003- Basic Training, US Coast Guard Training Center Cape May, NJ

June 2007-July 2008- Associates in Science Degree- Vincennes University, Vincennes, IN

August 2008-September 2008- Finance and Logistics School, US Coast Guard Training Center Petaluma, CA

July 2009- Finance and Procurement Desktop-Basic and Advanced Certification, US Coast Guard Training Center

Yorktown, VA

February 2010- Simplified Acquisitions Procedures (SAP) and Federal Acquisitions Regulations (FAR) Certification.

June 2012-October 2012- Lean Six Sigma Certification, Villanova University, Villanova, PA

Currently working on a Bachelors Degree in Electrical Engineering through Excelsior College, expected

graduation will be summer of 2016.



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