Livion Coward
acemrq@r.postjobfree.com
Excellent Customer Service Skills . Administrative Specialist . Entry Level
Finance . Human Resources/Compensation
SUMMARY OF QUALIFICATIONS
[pic]Seasoned Administrative Specialist with over four years of
demonstrated expertise in the human resources field [pic]Proven track
record of excellent customer service and problem solving skills and the
ability in managing challenging situations and facilitating team
collaboration [pic]Four years of honorable military service in the United
States Navy.
EDUCATION
BA, Finance, GPA 3.28, Georgia State University, Atlanta, GA,
Dean's List, President's List
Awarded Letter of Commendation: October 2010
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ADDITIONAL SKILLS
1. Excellent Record Keeping and training expertise, Public Relations, and
Problem Solving Skills, Internal audit; quality control, payroll and
compensation skills.
2. Generated reports and templates utilizing Excel Spreadsheets,
including Pivot Tables, V-Lookup.
3. Create several reports and presentations utilizing Microsoft Office
Applications: MS Excel, MS PowerPoint, PeopleSoft, and SharePoint.
4. Certified in using Navy Standard Integrated Personnel System (NSIPS),
Defense MilPay Office (DMO), Master Military Pay Account (MMPA), and
Officer Personnel Information System (OPINS)
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PROFESSIONAL EXPERIENCE
Warehouse/Logistics Associate
Kelly Services - Pepsi Bottling Group (2013-2014)
Loads transport, bulk, and route trucks. Works from headset to build loads
using a forklift and/or electronic pallet jack. Position is responsible for
accuracy in loading and complying with shipper/receiver documentation. Bulk
truck loading involves selecting designated packages and flavors of
products from the warehouse and loading them onto a pallet. Position is
responsible for maintaining the stability of the pallet through proper
stacking and shrink-wrapping. Pallets are then loaded onto a trailer for
local delivery.
Personnel Specialist II
Strike Fighter Squadron 83, (2009 - 2010)
Contributed to the successful completion of several deployments in support
of Operation Enduring Freedom. Expedited daily aviation requirements with
officers and enlisted sailors in various working environments. Maintained
and audited over 200 members' pay entitlements and allowances to ensure
accuracy and prompt compensation. Provided exceptional customer service to
members and their families on several routine and special issues.
KEY ACHIEVEMENTS
> Trained junior sailors on efficiently running reports on the Navy
Standard Integrated Personnel PeopleSoft System which increased the
department productivity.
> Completed over 50 reenlistment/extension packages, 65
acquisition/transfer documents, 10 separation packages, over 200
mission critical personnel qualification standard entries, and 170
exam worksheets using the Navy Standard Integrated Personnel System.
> Processed more than 100 items of correspondence during high tempo
deployment operations.
> Assisted in the successful transfer of 200 compensation and personnel
records from shipboard to ashore access.
Personnel Specialist
Personnel Support Detachment Afloat, (2007 - 2009)
Solely accountable for engaging members to transfer them to new locations,
acquire them from old locations, and update their compensation and
personnel records. Prepared and completed all sailors' administrative time-
off/leave, transfers, re-enlistments and extensions packages. Ordered exams
and updated all educational requirements in members' personnel record and
electronic service profiles.
KEY ACHIEVEMENTS:
* Maintained the upkeep of over 200 personnel records, entering mission
critical qualifications and awards with zero discrepancies Provided
pay and personnel support to over 55 deployable units, including in
the excess of 20,000 military personnel and their families.
* Generated over 1,236 reenlistment and extension requests with
Selective Reenlistment Bonuses totaling over 1.5 million dollars.
* Assisted in merging 3,200 records to the Department of the Navy
mandated Electronic Service Record.
* Expedited 353 Officer and Enlisted transfers to include Standard
Transfer Orders, Dependent Entry Approvals, and Passenger Reservation
Requests.