Skills Summary

Report Preparation Computer Savvy Administrative Support

Written Correspondence Customer Service Filing ( Alpha &

General Office Skills Data Entry Numeric)

Front-Office Operations

Experience

LANCER ORTHO - US sAles Domestic Coordinator (03/08 - 12/12-01/14-current)

o Working on QAD/ ACT database clean up.

o Resolved any ordering discrepancies.

o Enter domestic and international orders from individual doctors and

medical groups.

o Filed all office documents including all Invoices, Orders, Freight

(Domestic and International)

o Sales Rep Customer Service -answered questions regarding sales orders

status and procedures.

o Stockroom Assistant

o Assist International Orders - confirmed electronic reception of

incoming orders. Verified information and proceeded to enter order for

processing.

o Covered Receptionist in the office

o Year end document purge - set up new files for upcoming year, removed

ending year documents to file boxes and prepared them for storage.

o Quality control - followed up on document updates and deletions on

manufactured product specification.

center for Community solutions - volunteer (9/13- 4/14)

o 60 hour training in Domestic violence and Sexual Assault

o Children's center leader

o Help Answering Hotline Calls

o Working Desk in Shelter

o Various Other Duties as Needed

wal-mart-cashier/ customer service (09/10 - 05/11)

o Sales representative

o Customer service skills

o Problem solving and delegation skills

o Door greater

o Stocking merchandise

Profile

Motivated, personable business professional and a successful 4-year

track record of quality data management skills. BA in Human

Development, Minor in Psychology, and AA Degree in General Studies:

Social & Behavioral Science. Talent for quickly mastering technology

-Microsoft Office such as: Word, Excel, PowerPoint and 10-key by touch.

Diplomatic and tactful with professionals and non-professionals at all

levels. Accustomed to handling sensitive, confidential records.

Demonstrated history of producing accurate reports.

Education

California State University San Marcos

o Bachelor of Human Development

o Children's Services Concentration

o Minor in Psychology

Palomar College

o AA Degree in General Studies:

o Social & Behavioral Science

o Arts and Humanities

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