JEAN GRADY

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CLEVELAND HTS., OHIO 44118

216-***-****

acemmg@r.postjobfree.com

JOB OBJECTIVE: TO WORK AT AN ORGANIZATION WHERE I CAN MAKE A CONTRIBUTION BY

UTILIZING MY TALENT, EXPERIENCE AND SKILLS IN SALES, CUSTOMER SERVICE, COMMUNICATION,

LEADERSHIP, AND GETTING THE JOB DONE.

SPECIFIC STRENGTHS: CREATIVE THINKING, STRATEGIC PLANNING, RELIABILITY, TEAM

PLAYER, INDEPENDENT AND SELF-MOTIVATED, ENTREPRENEURIAL, ENTHUSIASTIC, WELL ORGANIZED,

RESOURCEFUL, AND GOAL-ORIENTED.

BUSINESS BACKGROUND:

JANUARY 2013 - FEB. 2014 BOUNDARY SYSTEMS (CLEVELAND, OHIO)

OUTSIDE SALES FOR STRATASYS 3D PRINTING SYSTEMS. GENERATE LEADS, SCHEDULE APPOINTMENTS,

PREPARE QUOTES, MAKE PRESENTATIONS, WORK TRADE SHOWS AND EVENTS, LEAD SEMINARS AND

WORKSHOPS, CLOSE DEALS.

OCTOBER 2011 - DECEMBER 2012: THE TECHNOLOGY HOUSE (SOLON, OHIO)

BUSINESS DEVELOPMENT / SALES. BUSINESS-TO-BUSINESS SALES AND ACCOUNT MANAGEMENT FOR 3D

RAPID PROTOTYPING SERVICE BUREAU. BECAME THE #1 PRODUCER OF NEW BUSINESS WITHIN THREE

MONTHS. LEAD SOURCES INCLUDE COMPANY DATABASE, INCOMING INQUIRIES, COLD CALLS. CUSTOMERS

INCLUDE ENGINEERS, OPERATIONS MANAGERS, AND PURCHASING AGENTS.

JUNE 2010 – JULY 2011: YESCO (RENO, NV)

SERVICE SALES ACCOUNT EXECUTIVE. BUSINESS-TO-BUSINESS SALES AND ACCOUNT MANAGEMENT FOR

ALL KINDS OF SIGN AND LIGHTING REPAIR. BECAME THE #3 PRODUCER IN A GROUP OF SEVEN IN MY

THIRD MONTH ON THE JOB. YESCO DOWNSIZED ITS RENO BRANCH AND I WAS LAID OFF.

MARCH 2009 – JUNE 2010: LUXURY BATH (FORMERLY RE-BATH) INSIDE SALES

OUTBOUND TELESALES, SALES REHASH, LEAD GENERATION AT HOME SHOWS; GRAPHIC DESIGN. BECAME

THE #1 LEAD PRODUCER VIA WORKING TRADE SHOWS AND OUTBOUND CALLING.

MAY 2007 – MARCH 2009: RASCAL SCOOTERS (SEWELL, NJ) RENO/TAHOE TERRITORY

IN-HOME MOBILITY CONSULTANT. CALLED ON COMPANY-PROVIDED LEADS IN NORTHERN NEVADA AND

NORTHERN CALIFORNIA. SOLD ELECTRIC WHEELCHAIRS AND ELECTRIC SCOOTERS TO SENIOR CITIZENS

AND PEOPLE WITH DISABILITIES. ALSO CALLED ON SENIOR CARE FACILITIES AND DOCTORS’ OFFICES.

COMPLIED WITH MEDICARE GUIDELINES. (THE WESTERN TERRITORY WAS CLOSED BY COMPANY.)

JANUARY 2003 – MAY 2007: BUSINESS DEVELOPMENT REPRESENTATIVE, INTER-TEL

TECHNOLOGIES, RENO, NEVADA

OUTGOING COLD CALLS TO BUSINESSES (100 CALLS PER DAY) IN A CALL CENTER ENVIRONMENT;

IDENTIFYING AND QUALIFYING OPPORTUNITIES FOR SALES OF BUSINESS TELEPHONE SYSTEMS AND

PERIPHERALS.HAVE CONSISTENTLY SURPASSED MONTHLY SALES QUOTAS. SINCE JULY 2005: MEMBER

OF THE "A TEAM" WHICH IS AN ELITE GROUP OF TOP PRODUCERS.

SEPTEMBER 1996-APRIL 2003: SELF-EMPLOYED SINGER, RECORDING ARTIST, AND BAND LEADER.

JULY 1994-SEPTEMBER 1996: SHATTERPROOF ENTERPRISES, RENO, NEVADA

JULY - DECEMBER. 1994: CUSTOMER SERVICE REPRESENTATIVE

PROVIDED PHONE SUPPORT TO CUSTOMERS REQUIRING PRICING AND TECHNICAL INFORMATION.

HANDLED OVER 50 CALLS PER DAY FROM ALL OVER THE U.S. EXTENSIVE DATA ENTRY.

JANUARY 1995 - SEPTEMBER, 1996: NATIONAL SALES & MARKETING MANAGER

COMPILED THE COMPANY'S FIRST DATABASE MAILING LIST OF OVER 4000 NAMES; WROTE

AND DESIGNED THE COMPANY'S FIRST QUARTERLY NEWSLETTER; DESIGNED AND IMPLEMENTED SPECIAL

PROMOTIONAL PROGRAMS; PLANNED AND ATTENDED NATIONAL TRADE SHOWS.

IN THIS POSITION I WAS RESPONSIBLE FOR SALES, MARKETING, AND CUSTOMER SERVICE. I MANAGED A

GROUP OF 16 PEOPLE. I ALSO HANDLED SALES TO NATIONAL ACCOUNTS. DURING MY SHORT TENURE,

SALES TO NATIONAL ACCOUNTS INCREASED 400%; OVERALL COMPANY SALES INCREASED 40%.

1980 - 1994: TYPEMASTERS, INC., CLEVELAND, OHIO: FOUNDER AND PRESIDENT

STARTED AS A ONE-PERSON TYPESETTING SERVICE, AND EXPANDED TO BECOME A MARKET LEADER WITH

12 EMPLOYEES, A 4000 SQ. FT. FACILITY, AND $600,000 IN ANNUAL SALES. THE COMPANY WAS

NATIONALLY RECOGNIZED FOR ITS INNOVATIVE MARKETING AND MANAGEMENT, AS WELL AS VISIONARY

LEADERSHIP IN ADAPTING TO DESKTOP PUBLISHING TECHNOLOGY. AS PRESIDENT OF THE COMPANY, I

WAS RESPONSIBLE FOR STRATEGIC PLANNING, HIRING, TRAINING, AND SUPERVISING STAFF MEMBERS,

ACCOUNTING, MARKETING, SALES, PRODUCTION, OPERATIONS, FACILITY MANAGEMENT, COMMUNITY

RELATIONS, AND CAPITAL EQUIPMENT PURCHASES.

EDUCATION

CLEVELAND STATE UNIVERSITY: 2-YEAR MBA-LEVEL COURSE IN STRATEGIC PLANNING.

CLEVELAND STATE UNIVERSITY

BUTLER UNIVERSITY

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