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Customer Service High School

Location:
United States
Posted:
June 18, 2014

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Resume:

Employment History

CNA/Caregiver

Interim Healthcare/Phillips Home Healthcare - Wilson, NC

. I assist residents with activities of daily living including

helping with meals, transferring using assistive devices,

bathing, dressing and grooming.

. Ensure the accurate and timely flow of information by

maintaining thorough patient records and updating healthcare

team on patient's status while maintaining HIPAA standards in

all patient documentation and interactions.

Operation Specialist

Adecco (BB&T Correspondent Lending) - Wilson, NC

. Performed data entry verifying each applicant's personal loan

information

. I accurately determined which applicants qualify for

appropriate loans.

. I provided results to upper management for final loan approvals

and maintained confidentiality on all applicants' information.

. I became very familiar with Unifi systems by keying lock

information into Unifi.

Office assistant II

Manpower (State Farm Insurance Co) - Greenville, NC

. I performed clerical duties answered telephones and directed

calls using multiple lines.

. I am very familiar with sending faxes and emails, utilizing

Microsoft office a printer and copier machine

. I received customer payments.

. I was very courteous and greeted each customer with a welcoming

smile.

PCA

Addus Home Healthcare - Washington, NC

. Assisted patients with activities of daily living in home.

. Planned, purchased, prepared, and served meals to patients

according to prescribed diets.

. Performed light housekeeping duties as needed.

Sales Associate

Food lion - Washington, NC

. I Obtained food items requested by customers in retail food

store, totaled customers bills, and received payments and gave

accurate change.

. I structured and maintained a neat work space at all times

. I provided excellent customer service, resolved customer

complaints

. Communicated and interacted with customers daily helping to

ensure a positive shopping experience.

Education

Nursing

Wilson Community College - Wilson, NC

2013-

Diploma

North Pitt High School - Bethel, NC

2009



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