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Customer Service Manager

Location:
Glendale, AZ
Posted:
June 18, 2014

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Resume:

FLORIA A. PINESET

*** *. ******** *****************.***

CASA GRANDE, AZ 851**-***-*** 0957

OBJECTIVES

HARD WORKER IN THE OFFICE AND PROFESSIONAL SETTINGS, EXPERENCE

ACCOUNTING, DATA PROCESSOR, CUSTOMER SERVICES, I AM RESPONSIBLE

MOTIVATED, DECATED AND INDEPENDENT, I TAKE PRIDE IN EXCEEDING MY

EMPLOYERS EXPECTATIONS. I AM STRONG IN OFFICE MANAGEMENT, IN OUT

CALLS, I HAVE FLEXIBLE WORK HOURS. I AM HARDWORKING, AND I DRIVE TO

SUCCEED, AND TAKE IN CONSIDERATIONS OF THE WELFARE OF OTHERS.

EDUCATION

1972 1976: CASA GRANDE UNION HIGH SCHOOL (DIPOMA) GENERAL

STUDIES

1978 1980: CENTRAL ARIZONA COLLEGE (12 MONTHS CREDITS) DATA

PROCESSING, COMPUTER, SOCIOLOGY, BUSINESS

MANAGEMENT, ADMINISTRATION, MICO SOFT MARKETING,

BOOKKEEPING, SALES, RETAIL ECT...

1982 1985: LAMSON BUSINESS COLLEGE (2.5 YRS ASSOCIATE DEGREE) THREE

MAIN FIELDS OF ACCCOUNTING 1,2,3, INDUSTRIAL, GOVERNMENTAL

PUBLIC, PAYABLE, PAYROLL, RECEIVABLE, BOOKKEEPING, ADMINISTRATION

ASSISTANT,ENTREPRENEUR ECT..

2010 2011: CENTRAL ARIZONA COLLEGE (CERTIFICATE 1 YR) PHLEBOTOMIST

DRAW BLOOD FROM PAIENTS' IN CASA GRANDE REGIONAL ECT

2010 2012: CAREER SCHOOL AT HOME COURSE: MEDICAL BILLING

SPECICALIST

EMPLOYMENT:

03 2007/ 7 2014 HENDRIX AND COMPANY COOLIDGE, AZ 85123 RECYCLING

RESPONSIBLE FOR CUSTOMER SERVICE, INSURING TOTAL CUSTOMER

SATIFACTION, INSURED PAYMENTS TO SUPPLIER WAS ACCURATE AND TIMELY,

RESPONSIBLE FOR DAILY ACCOUNTING OPERATIONS, PRIMARY CONTACT

PERSON FOR TELEPHONE CALLS, AND WALK IN'S, SREADSHEET, MICO SOFT,OVERSEEING THE QUALITY OF THE BUSINESS PRODUCTS, SYSTEMS,

OUTCOMES, AND PAYMENTS ECT

05 2003/ 8 2006 BOSS SERVICE CHANDLER, AZ TELEMARKETING REP

CLEANING CARPETS MADE SALES, DAILY TO CUSTOMERS, DAILY TELEPHONES

CALLS, COLD CALLING, PUCHASEING CREDIT CARDS, OVER THE PHONE FOR

PAYMENT, PERPARING INVOICES FOR NEXT DAY SALES OPENING AND CLOSING

THE OFFICE TYPING DATA, ADDING MACHINE DAILY ECT ...

09 1989/03 1999 AHCCCS ADMINISTRATION CASA GRANDE, AZ REGIONAL

SECRETARY LONG TERM CARE IN CASA GRANDE MANAGEMENT HEAD

LEADER, TO THE REGIONAL MANAGER, DAILY OFFICE DUTIES INCLUDS

APPROVING APPLICATANT FOR LOW INCOME FAMILIES, OFFICE MATERIALS

WELL KEPT UP TO DATED IN ALL AREAS AS WELL MACHINERY, XEROX,

COPIERS SUPPLIES FOR EACH STAFF MEMBERS AS WELL AS MANAGER ALSO

WHEN DUTIES WAS CALL FOR AS SCHUDLES MEETING, SETTING

APPOINTYMENTS DAILY, MAILING, ECT..

06 1981/7 1988 ARIZONA STATE PRISON FLORENCE, AZ ACCOUNTANT CLERK

III & BUSINESS ADMINISTOR ASSISTANT, MANAGEMENT IN DIFFERENT

ACCOUNTS, FOR THE PRISON IN THE FRONT ADMINISTRATOR BUILDING,

INMATES ACCOUNTS,PUBLIC ACCOUNTS, MAILING, BILLING ACCOUNTS, DAILY

ROUTES THAT PERTAIN BUSINESS IN THE PRISONS ACCOUNTS RECEIVING,

PAYABLE,PAYROLL GROSS TO NET, DAILY INPUT OF INMATES MONEY TO BE PUT

ON BOOKS, USE OF PRISON BUSSINESS CARS, CREDIT CARD FOR PURCHASING

AND RECEIVING FOR THE PRISON ONLY..

5 1976/ 8 1981 ARIZONA TRAINING CENTER COOLIDGE, AZ. HABTECHNICIAN

III TEACHER FOR THE HANDI CAPP CLIENTS TEACHING DAILY NEEDS TO EACH

CLIENT FOR THE USE OF RANGE OF MOTION SPECIFIC NEEDS WRITING

STRATEGY'S FOR THE CLIENT LEARNING THE CLIENTS WALFARE NEEDS AND

THE BEHAVIOR OF THE CLIENT WORKING WITH CLIENT DIRECTLY DAILY

SUCCEED IN HELP TO THE CLIENT TO REACH IT'S GOAL, MONTORING THE

CLIENT EACH DAY TO HELP THAT CLIENT REACH THEIR GOAL ECT...

7 1973/1 1976 TREKELL GROCERY STORE MANAGER BOOKKEEPER, RETAILS,

IRS INVENTORY, STOCKING, CASHIER, ORDERING PURCHASING, AND RECEIVING

ECT

REFERENCE

NANCI HENDRIX 10YRS 602-***-****

SHIRLEY TYLER 55YRS 602-***-****

MIKE OR CATHY 20 YRS 480-***-****

GIZEL 6 YRS 480-***-****



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