Craig Hankin

*** **** * ********* ****, Caulfield North, Victoria, 3161

e-mail: acem8h@r.postjobfree.com

PROFESSIONAL QUALIFICATIONS & EDUCATION:

White card accredited

RSA certified (Queensland)

International Trade & Services NVQ

Administration Level 2 NVQ

Presentation Skills (March 2007)

Successful Negotiation Skills (Reed Training, April 2007)

Winning Telesales Techniques (Reed Training, May 2007)

Ashford High School, Ashford, Middlesex (1995 - 2000)

EMPLOYMENT HISTORY:

First Choice Staff - Ashford, Surrey, UK - March 2014 - present

Recruitment Consultant

● Manage end to end recruitment within the freight & logistics team

● Direct sourcing of candidates and matching candidates to vacancies

● Manage, motivate and inspire team to meet and exceed the departments key performance

indicators

● Relationship building with clients

Idis Pharmaceuticals, Byfleet, Surrey, UK - June 2012 – November 2012

Logistics Assistant

● Assisted with daily departure of high value and high urgency shipments.

● Managed sensitive shipments including cold storage and medical supplies.

● Controlled stock retention for cold storage packaging

Diamond Forwarding, London Heathrow - July 2009 - March 2011

Business Development Manager

● Business to Business contact with existing and potential clients across the U.K.

● Handled negotiations with airlines, road transportation suppliers and shipping lines as well as

customers

● Maintained relationships and remained targeting new business

Panalpina UK Head Office, London Heathrow - July 2000 – March 2009

Sales Executive (January 2007 – March 2009)

● Trained within sales for first year then moved to Ocean Exports, Ocean Gateway team in

Panalpina Manchester, Accounts, Imports and Insurance departments.

● Managed customer visits, prepared quotations and completed tender documentation.

Key Accounts Executive - November 2005 – January 2007

● Managed all customer service operations for the largest global export contract.

● Managed exports for Aerospace parts to the Middle East.

● Handled Panalpina’s private accounts for some of the world’s largest pharmaceutical and

electronic companies.

Export Coordinator for Far East - July 2000- November 2005

● Supported trade lane of exports to the Far East.

● Managed all air exports to Japan, U.S.A., Oceania, The Middle East, South Korea and various

other areas within the Far East

● Developed new relationships with domestic sub-contractors.

Other Employment:

Collins Construction, Kingston, Surrey, UK - January 2014-March 2014

Labourer

● Assisting with general construction, providing tools and helping prepare

● Ensure site was up to standard in terms of health & safety requirements

● Ensuring all trades were up to date with their set targets for each stage of the job

Carmichael Builders, Cloncurry, Queensland, Australia - October-December 2013

Labourer

● Assisting with general construction on a copper mine

● Providing required equipment, tools and other store work

● Helping with site clear up and health & safety issues

Global Backpackers Hostel, Cairns, Queensland, Australia - June-October 2013

Night Manager

● Assisting guests check in/out

● Providing security for the hostel throughout the night

● Ensuring hostel was locked up and secure

Riverside Farm, Devondale Dairies, Ballangeich, Victoria – March-May 2013

Farm Hand

● Milking cows

● Driving tractors

● Fencing, painting and other general farm duties

Additional Skills and Interests: Duke of Edinburgh Awards (1997-2000), Sports, Current affairs,

geography, travel, reading

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