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Sales Service

Location:
Macomb, MI
Posted:
June 19, 2014

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Resume:

Healthcare Technology \ Medical Device Expert with over 25 years of successful experience

Director Manager Clinical Engineering Field Service Management Diagnostic Imaging

Medical Technology Medical Devices Medical Equipment

Previous Professional Experience

Trinity Healthcare System Geisinger Healthcare System (ISS Solutions) Universal Medical

Services BC Technical Ascension Health (TriMedx) St. Vincent Health System Picker

International

Formal Education

University of Indianapolis - Indianapolis, IN – MBA - Graduated with Honors – Delta Mu Delta

Siena Heights University - Adrian, MI – (BSEE)

Professional Experience

Trinity Health Livoinia, MI

Director, Clinical Engineering

• Direct responsibilities for all medical equipment activities and service contracts for a section of

the Trinity’s Michigan Region.

• Manage all medical equipment purchases for Trinity’s St Joseph Mercy Healthcare division.

• Personally responsible for an annual budget of $8.5 million of medical equipment service and

OEM contracts.

ISS Solutions (Geisinger Health System) Langhorne, PA (Midwest Region)

Director, Clinical Engineering

• Responsible for all activities pertaining to service operations of clinical engineering and

diagnostic imaging equipment and service contracts for the Midwest Region.

• Oversaw operation of 400 clinical accounts in the Midwest including Hospitals, Diagnostic

Imaging Centers, Surgery Centers, and Medical Clinics in Michigan, Ohio, Indiana, Illinois,

Kentucky, Wisconsin and Minnesota.

• Lead a team on the purchase and implementation of a 3rd party biomedical company in the

Midwest valued at over 1.5 million dollars.

• Renewed contracts totaling $655,000 in ongoing revenue in the last year.

• Responsible for the operation of Fresenius Dialysis Clinical national contract totaling over 550

clinics in New England, Mid-Atlantic and the Midwest.

Universal Medical Services Beaver Falls, PA (Midwest Region)

District Sales & Service Manager

• Coordinated all activities pertaining to sales and service of diagnostic imaging equipment, RC,

DR, PACS and service contracts for Southeastern Michigan & Northwest Ohio.

• Sold the first account contract in the Detroit Metro area worth $35,000 in increased revenue to

UMS.

• Renewed contracts totaling $110,000 in ongoing revenue.

• Retained major accounts in Northwest Ohio including the Cleveland Clinic and University

Hospital System

• Increased awareness of UMS products and services in Southern Michigan and Northwest Ohio

6/19/14 Page 1 of 3

BC Technical West Jordan, UT (Midwest Region)

Regional Sales Manager

• Coordinated all activities pertaining to sales of MRI and CT equipment and service contracts for

a region including Michigan, Indiana, Ohio, Kentucky and East up thru and including New

England.

• Renewed contracts totaling $728,000

• Sold MRI system within the first 60 days of employment – $360,000 sale

• Sold Multi Slice CT Scanners – $400,000 sale

• Sold mobile MRI systems – $210,000 sale

• New contract sales of $480,000

Ascension Health (TriMedx) Indianapolis, IN

Director, Support Service

• Managed Purchasing, Part Sourcing, Customer Response Center and Service activities in the

support of medical equipment in the Ascension Health system.

• Achieved a number of mile stones for the company and put into place many strategic plans that

saved millions of dollars, and are still in place today. This function grew from approximately

$600,000 in part purchases to over $25,000,000 in my six years at the helm, while increasing the

level of customer satisfaction.

• Creation of a medical part sourcing function that saved $3,300,000 in parts expense, without any

loss in customer satisfaction, in the first two years.

• Negotiated all national service contracts with vendors such as GE Healthcare, Siemens, Philips,

Varian, Baxter, and Coulter. In the first three years of operation, contract negotiations’ totaled

$1,200,000 in cost reductions without any loss in contract coverage.

St. Vincent Health System (Ascension Health) Indianapolis, IN

Director, Clinical & Radiology Engineering

• Coordinated all activities related to the maintenance, repair, and budgeting of biomedical and

imaging equipment used by St Vincent’s 13 hospitals

• Designed, implemented and successfully managed the first ever Radiology Engineering program

that was responsible for saving the system millions of dollars by eliminating costly service

contracts and bringing the service in-house.

• Recruited, hired, trained staff, and evaluated employee performance.

• Maintained a “Best in Class” Clinical Engineering and Radiology Engineering departments

while expanding services to other hospitals in central Indiana.

• Successfully grew department from a staff of twenty-three to a staff of over fifty.

• Reduced costs by an average of 32% annually while increasing revenues by an average of 14%.

• Created and implemented a Laboratory Engineering Department that saved $130,000 in contract

reductions the first year alone.

Picker International Cleveland, Ohio

Service Manager

• My responsibilities included service of Computed Tomography (CT), Magnetic Resonance

(MR), X-Ray, and other Diagnostic Imaging equipment and services to Hospitals and medical

facilities in this area.

• Managed territory in Indiana and Kentucky.

• Successfully developed territory from 112th position to 25th in first two years.

• Increased sales from $68,000 of previous year to $1.5 million in the first year, 2.4 million the

second year and 3.1 million the third.

• Developed and implemented a strategic business plan that captured 32% of the market share in

6/19/14 Page 2 of 3

my territory (company average was 18%) and turned this territory into one of the most

successful in the St. Louis district.

Saved major corporate accounts and expanding orders that ensured business for at least three

years Picker “Gold Circle of Excellence” winner in 1994 and 1995 (Top 10 sales people)

Prior to being promoted at Picker International based on sound professional performance, valuable

experience was gained as I successfully served as a CT and MRI Service Specialist (Engineer) and

Sales Manager. Served for many years on the CONSORTA Capital Equipment Sub-committee.

Ron Tocco

14716 North Park Drive

Shelby Township, Michigan 48315

586-***-****

acem2k@r.postjobfree.com

Greater Detroit Area Open to New Opportunities

6/19/14 Page 3 of 3



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