MICHAEL WILLIAMS

**** ******** ****** #**** / ********, TX 77584 / 832-***-**** / acelwe@r.postjobfree.com

PROFESSIONAL SUMMARY

Quota surpassing sales representative with a history of exceeding employer expectations. Persuasive

communicator with the ability to identify opportunities, overcome objections, build relationships, and turn

cold calls into sales. Results oriented leader with a self starter attitude and success in creative problem

solving.

Core Expertise

Business to Business & Business to Consumer Sales • Account Acquisition & Retention • Contract

Negotiations • Customer Relationship Management • Closing Strategies • Cold Calling & Telephone Sales

• Sales Team Supervision • Presentations and Proposals • Staff Training and Development

PROFESSIONAL EXPERIENCE

Houston Dynamo / Houston, TX 2006 - Present

Manager of Ticket Sales

Advanced to ticket sales manager role to serve as a key member of the corporate sales team. Provided

sales leadership and directed a team of 8 account representatives. Formulated marketing and business

development strategies to drive revenue growth. Built relationships with key decision makers and

matched customers with the right solutions for their needs. Qualified leads, negotiated with corporate

customers, closed deals, and managed accounts.

Significant Accomplishments:

Promoted 3 times in 5 years.

Earned recognition at Major League Soccer Sales (MLS) Awards Ceremony for being ranked in top

25 (out of over 600) in Season Ticket Sales, Group Ticket Sales, and Revenue – 2010, 2011, 2012

Surpassed sales goals by 33% in 2012.

Increased ticket sales revenue 40% by selling 600K in group tickets in FY2012.

Set Houston Dynamo record for “Single Highest Ticket Revenue Deal At One Time” ($65,000).

Sold the highest number of tickets for the sold out 2010 MLS All-Star Game at Reliant Stadium.

Provided leadership for the 2012 corporate sales team which sold out Dynamo Season Suites for

2012-2014.

SPECIAL TRAINING

Game Face, Inc. Executive Academy / Portland, OR September 2005

Certified Sales Executive

Completed comprehensive sales training program of 40 classroom hours in the Game Face Sales

Training Camp, including live sales calls, mini-plan account management, customer service, lead

generation and organization. Supervised and evaluated sales techniques and strategies daily.

Endorsed as a Game Face Certified Sales Executive.

EDUCATION

August 2005

Sam Houston State University / Huntsville, TX

Bachelor of Business Administration, General Business

PROFESSIONAL AFFILIATIONS AND COMMUNITY INVOLVEMENT

Toolbank • Life Leadership – Houston • Big Brother Big Sister Mentor

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