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User Experience Researcher

Location:
Huntington Beach, CA
Salary:
75000
Posted:
June 17, 2014

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Resume:

STEPHANIE CLARK

**** ********* ****, ********** *****, California 92646

714-***-**** acelvo@r.postjobfree.com

USER EXPERIENCE RESEARCH

QUALIFICATIONS SUMMARY

Experience in research and development, data analysis, consulting. Strong background in analyzing functionality of programs and implementing strategies that drive insights and efficiencies. Can innovate technical solutions and assess benefit for stakeholders. Works well independently and as team member.

Key strengths include:

- More than 7 years of quantitative and qualitative data gathering and analysis

- Maintaining and improving systems for archiving research documentation

- Collaborating across diverse teams toward fulfillment of corporate target goals

EDUCATION

Master of Arts in Social Ecology In Progress, Expected Completion Date: Jun 2014

UNIVERSITY OF CALIFORNIA-IRVINE, IRVINE, CA

Master of Arts in Forensic Psychology 2008, JOHN JAY COLLEGE OF CRIMINAL JUSTICE, NEW YORK, NY

Bachelor of Arts in Forensic Psychology 2004, UNIVERSITY OF MASSACHUSETTS-AMHERST, AMHERST, MA

RELATED EXPERIENCE

MICROSOFT STUDIOS, SEATTLE, WA

Usability Researcher April-June 2010

Provided direct assistance to Usability Team in conducting user experience research for Microsoft Gaming Studios. Set up research laboratory for on-site observational studies, monitored and gathered data for usability team leaders.

- Aided in testing of Connect system pre-launch

RESEARCH EXPERIENCE

UNIVERSITY OF CALIFORNIA, IRVINE, CA

Co-coordinator Evaluation of Interactive Journaling Program in Hawaii 2010–Present

Evaluating the efficacy of treatment program in Hawaii. Developing coding protocols and training staff in qualitative analysis of audio tapes. Documenting data received and maintaining quality control of databases across multiple research teams in CA and HI.

- Created and shared comprehensive reports to key stakeholders aiding in program reform

- Three presentations at national conferences, 2 peer reviewed publications in progress

JOHN JAY COLLEGE OF CRIMINAL JUSTICE, NEW YORK, NY

Principal Investigator Prevalence and Impact of Victimization in the New York Area 2008–2012

Created on-line surveys to evaluate the impact of victimization for 459 participants. Coded and categorized open responses to inform appropriate sanctions for stakeholders. Analyzed data using univariate descriptive statistics and bivariate logistic regressions.

- Delivered informative presentation at national conference

- One peer reviewed publication

UNIVERSITY OF CALIFORNIA, IRVINE, CA

Graduate Research Assistant Evaluation of a Youth Assessment Instrument 2010–2011

Conducted and recorded risk assessment ratings of youth. Assisted in development of research protocol. Organized participant recruiting efforts, conducted in-depth 3 hour interviews of 264 youth. Wrote syntax commands for data reduction and analysis.

- Submitted technical reports assisting in reform of how State of California assesses youth

- Results presented at national conference

JOHN JAY COLLEGE OF CRIMINAL JUSTICE, NEW YORK, NY

Co-Investigator Process of Restorative Justice Conferencing 2006–2008

Analyzed 131 participant views of procedural justice in restorative justice conferencing. Meticulously observed behavior in lab using MediaLab software to identify patterns. Developed research idea, drove data collection, and analysis using factorial design.

- Wrote a grant resulting in $1,252 in funding

- Presented at national conference

Graduate Research Assistant SO Research Laboratory 2006–2008

Compiled and secured data for an NIJ funded research project. Onsite data collection of over 300 files from the Department of Corrections in New Jersey. Transcribed data for research databases.

HAVEN HOUSE, EVERETT, WA

Mental Health Technician III 2009-2010

Conducted interview evaluations of potential clients for facility. Trained clients in daily living skills, including cooking and medication management.

UNIVERSITY OF WASHINGTON, SEATTLE, WA

Postback Social Identity Research Laboratory 2008–2009

Supervised undergraduate research assistants on implementation of multiple laboratory experiments. Led the development of MediaLab programs for graduate students. Contacted and recruited participants for multiple studies.

FAMILY WORKSHOP, ALBUQUERQUE, NM

Case Manager 2005

Facilitate client’s treatment planning process through treatment team meetings, feedback, and observation.

RESTORE PROGRAM, TUCSON, AZ

Research Assistant 2003

Supported starting phase of pilot program on alternative sentencing. Developed and implemented evaluability assessment for the RESTORE program.

TEACHING EXPERIENCE

UNIVERSITY OF CALIFORNIA, IRVINE, CA

Teaching Assistant 2010–Present

ITT TECHNICAL INSTITUTE, EVERETT, WA

Instructor 2009–2010

ADDITIONAL PROFICIENCIES

A/B testing Content analysis Ethnographic studies Comparative analysis

Regression analysis Survival analysis Factor analysis

Statistical software (AMOS, Excel, Mplus, R, SPSS, and STATA) MediaLab

Microsoft Office Suite (Excel, Outlook, OneNote, PowerPoint, and Word) Adobe Photoshop CS2

PROFESSIONAL TRAINING

Psychopathy Instruments Training: 2010 Psychopathy Checklist: Youth Version (PCL:YV)

PROFESSIONAL AFFILIATIONS

2012–Present, American Psychological Association (APA)

2008–Present, American Psychology –Law Society (AP-LS)

2007, Psi Chi



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