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Customer Service High School

Location:
United States
Posted:
June 17, 2014

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Resume:

JENNA HOWARD

** ********** ******

Crisfield, Maryland 21817

(C) 443-***-****

Email: acelua@r.postjobfree.com

PROFESSIONAL EXPERIENCE

The Pizza Shoppe 2013 - Present

Head Cook

Head cook for dayshift, answer phones, manage cash register, cash handling

and credit card payments, delivery of orders/catering, ensuring customers

are satisfied with their order, maintain cleanliness in the kitchen,

perform opening duties for the business.

Friendly's Restaurant 2013

Shift Supervisor

Responsible for supervision of all shift employees. Maintain and manage

the dining room to ensure customers enjoy their dining experience.

Supervise the kitchen staff and assist in filling orders. Keep inventory of

supplies and orders. Perform closing duties including cash handling and

credit card payments.

Olde Crisfield Steak and Seafood Restaurant 2009 - 2011

Head Waitress

Responsible for all duties for the business including office managing,

works well with others, trains new employees for company computer system,

maintains cash, check and credit card purchases.

Somers Cove Marina 2004 (Seasonal Position)

Janitorial

Maintenance duties including but not limited to making sure buildings were

clean, sanitized and presentable for public use, maintained inventory,

worked well with others, customer service, interacted with visitors to

ensure sure they had a pleasant stay at the marina, ability to resolve

problems and requests promptly, worked independently without supervision,

customer service.

Peppy's Restaurant 2003 - 2004

Waitstaff/Delivery

Received incoming calls, greeted visitors, handled cash, check and credit

card purchases, was knowledgeable of the menu, ingredients and how each

item was prepared, prepared and delivered orders, accurately maintained

daily cash receipts, some cleaning, worked well with others, opened and

closed business for owners, maintained inventory.

Captain's Galley Restaurant 2000 - 2003

Hostess/Bus person

Responsible for a satisfactory dining experience for customers,

knowledgeable of the menu, ingredients and how each item was prepared,

polite, courteous and prompt, answer or fix a complaint, work well with

others, made sure the dining room was presentable, performed side work

tasks and cleaning, handled cash, check and credit card purchases.

SKILLS

Windows, Microsoft Word, Internet, Keyboarding, Multi-tasking, Manage Bank

Accounts, Problem Solving, Filing, Management, Oral Communication,

Telephone, Accounts Payable, Organization, Knowledge of General Office

Equipment, Team Player

EDUCATION

Crisfield High School - 2004 Graduate

Wor-Wic Community College 2014

References available upon request



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