J. Nathan Rogers
Atlanta, Georgia 30316
aceltk@r.postjobfree.com
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PROFILE: Innovative, self-directed and motivated learning and development
professional with more than 18 years combined experience in adult
education/training, business, and technology and project management.
Expertise lies in Adult Learning theory, e-Learning technology, and
designing and implementing dynamic blended learning strategies driving ROI.
Recognized for professional acumen, leadership, and commitment to
excellence. M.B.A./TM and M.Ed./Adult Education and Training.
HIGHLIGHTS OF QUALIFICATIONS
Curriculum Adult Theory/Best Practices Project Management
Development
Training Needs Learning Metrics Corporate University
Analysis Development Implementation
Strong Leadership Change Management IT Web Technology
Skills Integration
SELECTED ACHIEVEMENTS
Directed strategic partnership between a University and e-Learning vendor
providing a broad-based learning program. Implemented leadership
development, online soft and technical skill courses, and an online peer-to-
peer knowledge sharing operation. IMPACT: Created 30% increase in a new
revenue stream, met the customer base need, and provided client additional
marketing benefit.
Developed and oversaw implementation of job costing system for e-Learning
projects. Enabled profit or loss measurements on each project. Allowed
project consultants to review current spending and revise plans. Increased
accuracy of costs estimates. IMPACT: Captured all costing elements and
increased accuracy in calculating profit and loss. Increased project
estimations accuracy by 30%.
Curriculum and Program Development. Developed a strategic three year
training plan with an operational curriculum for New Hire On-Boarding, New
Location Director management training, New Supervisor training, Sales
training program, Nursing Certifications, new supervisor training, Billing
and Scheduling systems (proprietary software training), Employee
Testing/Evaluations, Departmental Course/Job Aids (e-learning, job aids),
corporate social network learning with 2.0 technologies,
Coaching/Individual Development Plans, Professional Development, Leadership
Development, and LMS Implementation. IMPACT: Established a formal strategic
learning operation with advisory boards to ensure organizational training
impacts.
Created Healthcare Corporate University. Designed and implemented e-
learning for operations encompassing Nursing operations, Information
Systems, Staffing Coordinator operations, Payroll, Sales, and Human
Resources for a national healthcare organization. IMPACT: Organization now
capable of educating and training 5,000 employees in a blended learning/e-
learning environment and train critical nursing staff anytime, anywhere.
New Employee On-Boarding. Designed and developed a two phased New Employee
On-Boarding program and New Director program for successful on-boarding of
new hires encompassing company history, culture, values, structure,
corporate role, and "getting started" employee compliance, performance,
accountabilities, expectation for excellence, and teamwork. IMPACT: Created
corporate wide consistency in new employee on-boarding delivery and
corporate message.
EDUCATION
M.Ed. - Seattle University (1997)
Specialized in Adult Education and Training
M.B.A. Business Administration/Technology Management - University of
Phoenix (2003)
Ph.D. Capella University - Pursuing doctorate in Instructional Design for
Online Learning (2016)
J. Nathan Rogers
1701 Cecile Avenue S.E.
aceltk@r.postjobfree.com
Atlanta, Georgia 30316
PERFORMANCE MANAGEMENT/E-LEARNING CONSULTING
Consultant-Organizational Performance January 2009 -
January 2014
Corporate University Strategies/ Curriculum Design/Development
Implementations
eLearning/LMS Configurations and Social Media Learning
Rollouts Integration
Change Management Strategy Instructional
Design/Assessments
Performance Assessments Blended Learning Strategy
Project Management Change Management Strategy
Assurant, Inc. Atlanta, GA February 2014 -
Current (Contract)
Sr. Instructional Designer/Project Manager - Managed Assurant Specialty
Property Claims, Products, and Technology Training & Performance groups as
part of ASP's HR and Talent Development Organization. Responsible for
leadership of these centralized Training & Performance team supports the
ASP business by fostering a culture of engagement and continuous learning &
performance at the individual, team, and organizational levels by designing
and deploying learning and development strategies impacting the performance
of Customer Service, Internal Staff Adjusters, Field Staff Adjusters, and
Technology associates. Accomplishment: Successful VOIP technology training
strategy and development (ILT, VILT, and e-Learning) for roll-out.
WellPoint, Inc. Atlanta, GA February 2013
- December 2013
Learning Consultant/Project Mgr. - Led performance solutions initiatives
supporting enterprise wide associates and stakeholders; manage enterprise
technology training and development project initiatives supporting sales,
clinical, and operations in an Agile project management environment.
Partnered with clients to analyze, select, and implements performance
solutions for business performance gaps based on business needs and ERP
software implementations.
WorldPay, Inc. Atlanta GA November 2012- February 2013/August
2011 - February 2012
WorldPay University - Management of strategic sales training development
for WorldPay Small Business Unit. Responsible for planning, managing and
deploying training components of WorldPay University for Sales Managers,
New Hire, Call Center Training, Payment Card Industry (PCI)/End-to-End
Security Encryption Program, QuickBooks Plug-In Captivate developed
training for online training,
Sales Summit design and development, Account Executive Best Practices
Training, and mLearning technology initiatives for sales training.
Coca-Cola Company August 2012 -
October 2012
Responsible for instructor led training for the North American Finance
Transformation project for financial planning processes and business
planning and consolidation (SAP).
R.E.A.D. Inc. February 2012 -
July 2012
Strategic design and development of workforce training and development
programs; designed and developed Virtual Instructor Lead program for the
Medical Billing program; the instructor led Administrative Bookkeeping
program and developed the blueprint for accreditation.
J. Nathan Rogers
1701 Cecile Avenue SE
Atlanta, Georgia 30316
aceltk@r.postjobfree.com
A Greener World Community Alliance, Houston TX
April 2009 - August 2011
Multi-year contract client - Designs and modify strategic educational
programs for green job training program which includes an e-learning/
blended learning strategy; responsible for operational processes for
program accreditation.
GEORGIA QuickStart April 2011 - April
2012
Contractor to the State of Georgia for customized workforce training
services, job-specific instructor led training in Microsoft Office products
from basic to advanced training in Word, Excel, PowerPoint, Windows, and
Access. Sub-contract companies' to date included Coca-Cola Atlanta GA, JCB
Inc Savannah GA., Honda Precision Parts, Tallapoosa GA, SKC, Inc,
Covington, GA, HON Company, Cedartown GA, Chart Inc., Ball Ground GA.
SunTrust Bank, Atlanta GA May - August 2010
Strategic implementation of Learning Management System and migration from
Pathlore to Plateau for blended learning programs in all areas of
enterprise banking.
PRIOR PERMANENT ROLES
PSA Healthcare
June 2007 - December 31, 2008
Director, Learning and Development
Responsible for building and maintaining PSA University learning and
development program; program encompasses instructor lead and online
learning curriculum for 5,000+ employees.
. Partnered with the Vice President of Human Resources, VP Nursing
Operations, and the C.E.O. to design strategic vision and direction for
corporate wide training and organization development programs, processes
and initiatives.
. Developed and implemented effective and efficient change management
approaches to ensuring associates and management were aware and prepared
for the upcoming changes.
. Managed a team of associates responsible for analyzing, designing,
developing, and maintaining instructional materials.
. Led product and content development functions, resource allocation and
ROI tracking/reporting.
. Led the development of instructor-led, simple web-based, virtual
classroom, and blended learning design.
. Designed and implemented relevant learning solutions including the
processes, systems and tools for effective employee development and
skills/technical training.
. Consulted with client management and other Performance Solutions teams
(including Project Management, Learning Consulting, Delivery, and
eLearning/Multimedia Design) to produce instructional materials that met
client objectives.
. Contracted with Software as a Service (SaaS) and Content as a Service
(CaaS) vendors for employee participation in outside training programs as
appropriate.
. Developed and implemented training curriculum using multiple
methodologies and platforms (e-learning/Blended learning strategies).
. Managed an integrated portfolio of print and technology-based training
projects or initiatives.
. Developed and monitored evaluations/assessments across all developed
instructional materials.
. Developed the measurement approach for each learning initiative and
provide a thorough analysis of results, including recommendations for
improvement.
. Designed and implemented ILT training programs, case study strategies and
evaluation processes
. Hired, trained, coached, counseled and evaluated performance of direct
reports.
J. Nathan Rogers
1701 Cecile Avenue SE
Atlanta, Georgia 30316
aceltk@r.postjobfree.com
Corvion, LLC, Seattle/Tacoma, WA
June 2004 - April 2007
Chief Learning Architect/Consultant
Project managed strategic education and training development and consulting
operations providing online and blended learning strategies via traditional
and multi-media presentations for classroom, distance technologies, CBT,
and self-study ; corporate B2B business development and presentation based
consultative business development ; strategic support to client
organizations.
The Boeing Company, Seattle, WA
April 1997 - June 2004
Project Manager/Business Analyst (Electrical Engineering)
IT project management-requirements definition, building systems solutions
and/or deployment of business requirements.
. Managed structured software development life cycle (SDLC) processes;
requirements gathering, analysis and functional specification
development; software testing and complex data model development.
. Took leadership and managed assigned products thru all phases of
product life cycle.
. Researched, defined, prioritized and documented product requirements,
user requirements and design for feature enhancements for existing
and new application modules.
. Communicated and coordinated with stakeholders on proposed solutions,
status and timeline for delivery.
. Led processes for working with and prioritize inputs from multiple
constituents.
. Ensured user requirements were well formed and met acceptance
criteria.
. Ensured user requirements were well formed and met acceptance
criteria.
. Took an active role in the estimation, planning, JAD sessions.
W.E.C.A.R.E, Seattle, WA December 1992
- March 1995
Executive Director
Organizational management of counseling and support services programs to
clients requiring chemical addiction and mental services; responsibility
for full P&L management; project management supporting development of
operational and counseling education and training programs; led B2B and
business to government sales and marketing strategies.
Shurgard, Inc., Seattle, WA March 1990 -
December 1992
Corporate Accountant
Responsible for P/L management and reporting for 10 Real Estate Investment
Trusts partnerships; responsible for investor relations management and
financial presentations to REIT clients.
United States Air Force, Albuquerque, NM February 1982
- February 1990
Training Manager- Information Systems
Responsible for ensuring successful implementation of high-quality
performance solutions for Law Enforcement, Security Police, and Operations
personnel technology training programs.