Abili ties * years of customer service experience extremely productive in a high volume,

h igh stress environment highly productive with computer skills Know how to use M icrosoft

office, Quick learner can do atti tude, Leadership skills

Work Experience 2012-2013

T RG solutions/Ibex global

C ustomer service representative p rovide product and service information; resolve

p roduct and service problems for customers. Skills/Qualifications: Customer Service,

P roduct Knowledge, Problem Solving, Market Documentation Skills, Listening, Phone

Skills, Resolving Conflict, Analyzing Information, Multi-tasking

2008- Present C racker Bar rel Old Count ry Store

Server/hostess- Serve customers and greet customers in the high range for productivity of

t he store Trainer for server/hostess Teach people about the company policies and t rain

t hem to do their job

2006-2007 F i reside I nn

Server/hostess-Serve customers and greet customers in the high range for productivity of

t he store

2005-2007Flattop Grill

H ostess-Greet customers/ seats customers Provides customer service

E ducation Normal Community H igh School Normal, I L High School Diploma