Jordan Wood

Tel. 905-***-**** ** Hamilton St. South Unit 20, Waterdown, ON L0R 2H4

acelmr@r.postjobfree.com

Customer Service

An outgoing and energetic individual with experience in customer service. Utilizes problem solving techniques

and envisions smart solutions while executing with urgency. Proven ability to work in fast paced, challenging

environments. Ability to adapt to challenges and responsibilities and work supportively with co workers to

achieve goals. Able to learn quickly and utilize new methods, systems, and procedures.

AREAS OF EXPERTISE

Multi Tasking ● Team Work ● Cultural Awareness

Clients Services ● Organization ● Word Processing & Data Entry

Goal Setting ● Professional Communication

Customer Satisfaction ● Attention to Detail

RELEVANT SKILLS

Remarkably professional with in depth ability to work with a multi cultural staff in a multi task environment

Maintains excellent customer relations and develops a gracious customer rapport

Responding to telephone, in person or electronic enquiries or forward to appropriate person

Providing general information to clients and the public

Greeting customers and determining their needs or wants

Recommending, selecting and helping locate merchandise based on customer requests

Computing sales prices, total purchases, receiving and processing cash or credit payment

Capable of ticketing, arranging and displaying merchandise to promote sales

Proven ability in taking decisive and positive action to resolve an irate customer’s grievance at an early stage

Provides a helpful and attentive attitude when dealing with customers

Effective interpersonal and analytical skills

Ability to communicate clearly, concisely and demonstrate confidence by way of eye contact, body language,

tone and most importantly, listening abilities when communicating with all persons

PROFESSIONAL EXPERIENCE

LOT PERSONNEL – Budd’s BMW, Oakville, ON 2013 Present

LINE COOK Angel’s Diner, Waterdown, ON 2013

SERVICE CONCIERGE / CAR WASHER Mercedes Benz, Waterdown, ON 2012 2013

CASHIER Walmart, Waterdown, ON 2011 2012

GRILL PREPARER / PRECLOSER Wendy’s, Waterdown, ON 2010 2011

EDUCATION & TRAINING

High School Diploma, Waterdown District High School 2008 2012

References Available Upon Request

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