Lee K. Davis
acelm3@r.postjobfree.com
**** ******* **** **** ( Austin, Texas 78744 512-***-****
http://www.linkedin.com/in/leekdavis
SUMMARY
Success oriented and solution driven Project Manager and Data & Solution
Consultant with proven technical experience, optimism and "can do" spirit.
Recognized for successfully delivering data-centric projects, while
improving executive visibility and data comprehension. Successes include:
. Interviewed and documented M&A Target for identification of Customer
Data location(s) and quality of data
. Created & fostered relationships with Target management & functional
owners to ensure end-to-end data migration success
. Developed and lead data processes and teams to effectively match CRM
Target data to Source CRM instances
. Overhauled CRM partner account identification process from multi-week
kluge to exact "golden record" in < 2 hrs
LEADERSHIP EXPERIENCE AND ACTIVITIES
15 years of high value add experience in key areas of the Software
Development Life Cycle; Progressive logical thinker who overcomes
challenges to ensure desired results via persistence, patience,
objectivity, communication and technical insight.
Special skills include:
. M&A Customer Data Matching ( CRM
Identification
. CRM to SFDC Migration ( CRM Integration
. Technology Liaison ( Problem Solving
. Leadership ( Project Management
Planning
( Training ( Technology
Communicator
TECHNICAL PROFICIENCIES
Software: Salesforce, APEX Data Loader, Moodle, SSH, Centos, MySQL,
Tableau, MSSQL Server 2012, MS Windows Server 2012, JIRA, SQL Server
Integration Services (SSIS), MySQL, Informatica Data Quality (IDQ),
Informatica Data Analyst, Dun and Bradstreet (D&B) Customer Integration
Manager, D&B's Global Reference System, Hoovers, Mac OS X, Windows XP,
PowerPoint, Word, Publisher, Access, Excel, Sharepoint,
Programming Languages: SOQL, SQL, JIRA Query Language, HTML, Pascal
(Borland Delphi), XML, JavaScript, SAS,
PROFESSSIONAL EXPERIENCE
A D Michael - Business Intelligence Consultant; Austin, Texas
2009-Present
Enterprise Data Services
Migrating an industry leading flight paramedic training LMS to a
bleeding edge moodle platform.
. Exploring & pushing data visualization limits and mining with
Tableau.
Bigcommerce - Migrations and Implementation Services; Austin, Texas
2013-2014
Business Operations / Special Project: EIG (Homestead) Migration
Team
Led a technical team dedicated to migrating 6K EIG partner e-
commerce stores from Homestead Prostores to Bigcommerce SFDC
platforms, resulting in a 100K in monthly revenue
. Facilitated PM conversations to explain tedious migration issues
and win-over downstream contacts
. Triaged and delegated CRM migrations based on minute-by-minute
needs of external and internal customer requests and team
bandwidth
. Owned and nurtured PM relationships with international migration
team
Dell - Business Analysis Sr. Advisor; Round Rock, Texas
2011-2013
Customer Data Integration (CDI) / Merger & Acquisition (M&A) Teamss
Led M&A CDI Team in customer data mapping exercises of acquisitions
CRM to Dell's SFDC
. Orchestrated CRM project to identify and report allusive
"SFDC_IT_READY" (golden record) account from millions of Dell
customer records for IT team, Global Channel/Partner and M&A CDI
teams with SSIS packages.
. Trained Forensics Analyst Team dedicated to researching and
placing acquisition accounts in Dell's CRM
. Trail-blazed process creation for customer order data comparison
amongst Dell and Acquisition order level data using D&B Customer
Integration Manager, SQL and Informatica Data Quality (IDQ)
. Led meetings comparing Target's to Dell's, lead to opportunity
"closed won" status for lifecycle syncronization
Dell - Program Coordinator; Individual Contributor, Round Rock,
TX 2010-2011
Customer Data Integration (CDI) / Merger & Acquisition (M&A) Team
Served as CDI /M&A Project Manager during four concurrent
acquisitions from Target to Dell's SFDC
. Insight One, Boomi, Secureworks, and Compellent
. Vetted M&A accounts for placement within Dell's Salesforce.com/CRM and
business segmentation hierarchies
. Facilitated process improvement and communication to sibling
organizations to identify global customers
Sears Holdings Corporation - Knowledge Base Manager, Round Rock, TX
2008-2009
Collaborated with Data Domain modeler, Field Engineers, Technical
Authors and end users to provide concise and accurate information
to address customer's challenge
. Project Managed three technical authors in Electronics, Cooking and
Lawn & Garden who created and edited Advanced Diagnostic Solutions
. Orchestrated knowledgebase domain enhancement(s) based off of top
coverage / warranty issues
USAA - Instructional Designer, San Antonio, TX
2007-2008
Created and edited Captivate instructional, practice and assessment
simulations
. Crafted dialogue for simulations' narration
. Designed and created learning plan storyboards with Microsoft
Sharepoint
. Led discussions with subject matter experts to glean and
validate business logic
. Provided industrial voice-over talent for e-learning modules and
simulations
Applied Materials - Technical Writer, Austin, TX
2005-2006
Coordinated and executed engineering, safety, quality and
production meetings for creation and documentation of Special
Handling Processes for Critical Parts
. Redesigned the Quality Assurance Training Access database
. Orchestrated environmental recycling campaign to segregate waste
streams
. Ensured quality documentation by instructing trainers in photography
techniques
Davis and Associates - Chief Technology Officer, Vicksburg, MS and
Austin, TX 2002-2010
Provided technological insight and orchestrated procurement for
family owned waterproofing business
Computer Sciences Corporation - Software Developer, Cambridge, MA
2000-2002
Constructed Delphi 5.0 and 6.0 applications for the National
Highway Traffic Safety Administration
. Produced applications to extract car crash data and produce XML data
. Developed dynamically generated support website
. Created ad-hoc reports from Oracle database into SAS format
. Established reporting applications using Report Builder to produce
reports
Mississippi State Tax Commission - Associate Systems Business
Analyst, Clinton, MS 1999
Conducted and documented interviews of functional process owners
. Orchestrated visual aids construction, and implemented Zachman
Enterprise Architecture, resulting in organized software development
. Ensured quality life cycle development between state employees and
contractors as technical liaison.
EDUCATION
B.S., Computer Science with concentration in Computer Information Systems,
Millsaps College, Jackson, Mississippi
Summer Study Abroad: London, Paris, Munich, & Prague
HONORS
. Silver Award Dell, Second Mate; Tall Ship Bounty, Eagle Scout
Community Involvement: Public radio and public school volunteer
Work Eligibility: Eligible to work in the U.S. with no restrictions