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Sales Customer Service

Location:
Hollywood, FL
Posted:
June 17, 2014

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Resume:

Gwen Kaftan

**** *** ***** ******

Davie, FL ****8

305-***-****

acelh8@r.postjobfree.com

Objective

To obtain a challenging position with growth potential, where my sales and

marketing skills would have valuable application for mutually successful

results.

Sales Experience

o Over 20 years of field sales experience

o Excellent interpersonal skills, strong written and oral communication

skills

o Well organized, self-motivated and energetic

o Business Development

o Relationship Building

o Negotiation Skills

o Client Needs Assessment

o Persuasive Presentations

o Influential Communications

Professional Experience

Ultimate Business Services, Deerfield Beach, FL

April 2013-Present

Senior Business Consultant

Manage comprehensive sales process by aggressively targeting large

companies to procure and manage business relationships for sales of office

products and services. Responsible for achieving monthly sales goals and

reporting, making detailed progressive presentations, lead generation,

negotiating sales and service contracts and maintaining customer service

and quality business relationships.

Upholstery USA, Ft. Lauderdale, FL

October 2009 - April 2013

Sales and Office Management

Responsibilities include administrative assistant and sales management.

Duties consist of meeting monthly sales goals with a focus on cold calling

medical related businesses.

National Education Online Center, Ft. Lauderdale, FL

March 2007-February 2008

Telemarketing Associate

Responsibilities include pre qualifying potential students for online

college placement in a high volume fast paced environment. Duties consist

of making a minimum of 100 calls per hour and imputing data accurately to

maintain a precise database.

Certified Group Fitness Instructor, Ft. Lauderdale, FL

August 2006-Present

Responsibilities include motivating clients to achieve fitness goals.

Maintain a strong following of clients to keep classes operating at full

capacity in various fitness centers throughout South Florida including 24

Hour Fitness, Club Fit, and Mind Body Connection.

AT&T Wireless Services, Ft. Lauderdale, FL

January 1995-June 1998

Senior Account Representative

Responsible for corporate telecommunication sales to Fortune 500 companies

in an assigned territory. Acquired all leads through cold calling. Monthly

sales goals were set and achieved. Recipient of multiple sales achievement

awards.

Delta Business Systems, Miramar, FL

January 1992-December 1994

Senior Account Representative

Responsible for marketing and selling high priced business equipment to

large companies in an assigned territory. Duties include setting

appointments, demonstrating equipment and closing the sale. Monthly sales

goals were set and achieved. Recipient of multiple sales achievement

awards.

Education

West Virginia University, Morgantown, WV, Bachelor of Science, Family

Resources

Skills and Certifications

Licensed and Certified Fitness Instructor

Licensed and Certified Personal Trainer

Proficient in Microsoft Office Applications

Affiliations

o The Nathan S. Arenson Fund for Pancreatic Cancer Research - Member of

Board of Directors

o Temple Kol Ami Emmanu El

. PTA Board of Directors for 5 years

. Co-Chair of Temple Gift Shop

o Can't Stomach Cancer Foundation- Co-Chair for Auction and Gala, Board

Member



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