Amanda GilbertAmanda

GilbertAmanda Gilbert

**** * **** ** ****, Scottsdale, AZ 85250

T: 480-***-**** E: acelaf@r.postjobfree.com

Underwriter, Quicken Loans July 20013 Present

Certificate of Underwriting.

Effectively analyze risk selections, use creative underwriting strategies to optimize retention and negotiate terms.

Dissertation Advisor, Northcentral University February 2013 – July 2013

Act as a liaison between the University and students with respect to admissions, degree options, degree requirements, the graduation process, and student progress.

Provides students with accurate, timely, complete and comprehensive information on University policies and practices.

Develop and implement training programs for fellow Advisors.

Collaborate with Deans of Graduate School for problem resolution.

Enrollment Advisor, Northcentral University October 2011 – February 2013

Advocate for higher education by demonstrating high levels of inter/intra personal communication, presentation, and documentation skills.

Provides daily individualized support to students.

Train and mentor co workers.

Academic Counselor, University of Phoenix September 2008 – October 2011

Responsible for assisting students while achieving their academic goals through policy expertise.

Created and implemented an academic probation program, improving student retention.

Organized a variety of trainings involving customer service, student retention strategies, and specialty program information.

M.B. A 2010 - University of Phoenix

B.S. in Organizational Communication 2008 -Western Michigan University

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