Mackeda Y. Paulos

*** ** **** ** # *

Miami, FL. 33138

571-***-**** acel8d@r.postjobfree.com

Professional Experience

**/****- ******* ******* ******** Company

Assistant Property Manager

Miami, FL

Responsible for 350,000 sq/ft; commercial high rise and

industrial portfolio; billing and collecting tenant

receivables; AP & AR, generating monthly & closing reports for

owners preparing vendor service and construction contracts and

overseeing said services; tenant appreciation holiday event

planning

Assisted overseeing a $6 million construction project:

. Modernization of elevator system

. Upgraded windows to storm proof & floor expansion

. Remodeling, re-carpet, re-tile of common areas: lobby,

hallway, bathrooms, valet

07/2011-03/2012 R&R Catering (National Guard contractor)

Arlington, VA

Caf & Catering Manager

. Managed cafe operations and administration including:

invoice processing, scheduling, budgets, costs control,

expense reports, vendor relationships

. Liaised with clients and vendors

. Managed cash registers and in-house bank

. Recruited, hired, trained and monitored the development of

the front-of-house employees

. Booked, planned and catered National Guard in-house events

40k, (promotions, meetings, socials)

. Partook in cafeteria $2 million planning& renovation

(equipment, layout, menu, kiosk & web mail order systems)

09/09- 11/2010 Nordstrom Marketplace Caf

Mclean, VA

Assistant Restaurant and Catering Manager

. Managed store operations and administration including:

invoice processing, scheduling, budgets, costs control,

expense reports, vendor relationships

. Recruited, hired, trained and monitored the development of

the front-of-house employees

. Booked and planned Nordstrom in-house events; maintained

BEO and day of event management

08/2004- 08/2009 InterContinental Hotel Group

InterContinental Buckhead

Atlanta, GA

Banquet Conference Concierge/ Banquet Co-Captain

. Acted as liaison between event planner and hotel (i.e.

adjusting room reservations, arranging transportation,

special meals and amenities)

. Attend resume, banquet event order and pre conference

meetings

. Holds pre-staff meetings with banquet staff to review

the specific needs of each group including service

procedures, set-up, menus, IT & audio visual service

and any special request

. Ensure all set up and closing duties are completed as

assigned (i.e. closing event checks, captain report)

Guest Relations Agent

. Inspected V.I.P. arrival rooms' daily and rectify discrepancies

with respective departments.

. Created amenity traces and coordinate delivery time of amenities

with Room Service

. Updated VIP recap report by reviewing daily arrivals and resumes

. Blocked rooms, pre-registered designated guests, prepared key and

welcome packets

. Conducted site visits

. Provided concierge and event planning services (i.e. restaurant,

museum reservations, honeymoon or anniversary

night amenities)

Willard InterContinental

Washington, DC

Food &Beverage Coordinator

. Coordinated and assisted in new-hire training

. Created and distributed promotional material and holiday

brochures

. Created and updated menus for all outlets

. Three month assistant outlet manager coverage: scheduling,

pre-shift meetings, inventory

. Compiled food and beverage statistics and prepared comments

for end of month results

. Coordinated weekly F&B meeting presentation

. Handled all holiday brunch reservations and inquiries for

outlets and banquets

Human Resources Office Assistant

. Screened resumes, conducted telephone interviews & background

checks

. Coordinated and assisted in new-hire training

. Provided administrative support to HR department: managed

calendars, scheduled meetings

. Coordinated employee quarterly events

Education

1997-2000 NOVA Community

College Alexandria, VA

A.A. General Studies

Achievements

2008 Buckhead InterContinental Hotel

Atlanta, GA

. Flagship property to win 5 Diamonds

2004-2006 Willard InterContinental

Hotel Washington, DC

. Nominated twice Employee of the Quarter

. Application was recognized by the Malcolm Baldrige board for

excellence

Special Skills

. Multilingual: English, French, Amharic (Mother tongue),

Spanish (conversational)

. Microsoft Suite

. Open Table, Opera, Micros, Adaco, TIPS certified

. MRI, Skyline, JD Edwards[pic]

Contact this candidate