Mauro L. Subido

***** *. ****** **.

847-***-**** – Mobile

Lake Villa, IL 60046

acel6j@r.postjobfree.com – Email

http://profile.gadball.com/mauro.subido - Web

Project Manager

Goal-driven Project Manager with a highly technical background providing high visibility projects leadership,

planning, guidance, and hands-on expertise ranging from design, cost-projection, installation, expansion,

upgrades, capacity planning, optimization, customer acceptance to providing root-cause analysis.

CORE COMPETECIES:

Project Management Cycle Time Reduction Communicator

Strategic Planning Problem Solver Documentation

Process Improvement Cross-Functional Team Multi-Tasker

Project Leader Procedure Oriented Six-Sigma

Metrics Focused Customer Service Technical writing

Quality Control Decision Maker High technical aptitude

SKILLS:

Excellent Project Management skills: ensured project deadlines are met, on-budget, and accepted by

customer. Provide support from kick-off meetings to final acceptance. Facilitator and organizer of cross

functional teams. Anticipate problems and find solution prior to delay or quality degradation. The

ability to communicate with all levels of management (such as VPs, Directors, Senior Managers, and

Individual Contributors.

Solid communication skills: ability to articulate and document solution to customers, executives,

vendors, and team members of all levels through presentations, conference calls and/or direct

communication.

Notable leadership skills: provided support, mentorship, career path realization and development to team

members.

Exceptional problem solving and analysis skills: provider of solutions to various problems in a variety of

engineering environments.

Motivated achiever: accomplished career as an engineer becoming an expert on various network

elements in a Mobile Switching Office (MSO) while improving and developing management and

personal skills.

TECHNICAL SKILLS:

SharePoint advanced user with ability to create tools and webpages

Telecommunication equipment: trouble-shoot, optimize, install and upgrade Mobile

Switching Office (MSO) and UNIX based equipment such as Base Site Controllers

(BSC), Enhanced Base Transceiver Site (EBTS), Operations and Maintenance Center

(OMC), X25 Packet Switch, Network Access Server (NAS), Mobile Switching

Center (MSC; Nortel DMS, Alcatel and AT&T 5ESS switches), Dispatch Application

Processor (DAP), Metro Packet Switch (MPS), Inter-working Function (IWF), Short

Message Service (SMS), Voice Mail Service (VMS), Digital Cross Connect System

(DCS; Tellabs), Building Integrated Timing Source (BITS)

Telecommunication optimization: provided RF optimization of Base Sites such as parameter changes

and RF equipment installation (i.e. antenna, radios, etc.) as well as MSO subsystem

Telecommunication design and cost projection: provided system and subsystem design using customer

input and projected cost of equipment and installation of network

Telecommunication test equipment: skilled in using T1/E1 trunk, X25, RF spectrum analyzer, RF Drive

test, and MapInfo test equipment

Telecommunication protocol: X25 packet switching, Frame Relay, E1/T1 carriers, SS7, TCP/IP,

WAN/LAN

IT/VoIP: designed/built/supported IT network and VoIP phone system

Office software: expert user in MS Office suite, MS Project, MS Visio

ACCOMPLISHMENTS:

Successfully deployed LTE markets for U.S. Cellular®

Successfully transitioned U.S. Cellular® GSM roaming only network from a managed services contract with NSN

to a self-operating U.S. Cellular® network and added other service provider on the network

Successfully project managed a PDSN and LTE Firewall expansion

Successfully created and implemented a SharePoint Project Status Reporting system and dashboard

Responsible for increasing software deployment capacity by 100%; Decreased software deployment cycle-time by

20%; Evolved team to deploy software to different technologies

Successfully project managed multi-million dollar implementations, expansions and upgrades

Responsible for increasing software deployment capacity by 100%; Decreased software deployment cycle-time by

20%; Evolved team to deploy software to different technologies

Successfully resolved 100% of outstanding issues brought to issues management within 45 days; provided

leadership and Project Management in Cross-Functional team in a matrix environment

Liaison / provider of status reports and presentations to customer executives

Successfully managed and trained a self-sufficient operations team in Latin America (spanning 5 countries, 6

markets) to support customer needs in support with operations, expansions, optimization, upgrades, and disaster

recovery

Successfully project managed, planned, organized, and led field engineering team to bring up the system through

customer acceptance

Successfully managed or coordinated different engineering teams such as Sales, Implementation, Development,

Optimization, Expansion, Upgrade, and Support Engineering in a matrix environment

Engineered, designed, cost projected system installation

Successfully installed and implemented various Motorola iDEN subsystems and vendor equipment; Optimized RF

using various tools and software

Provided on-site support for wireless telecommunication equipment such as bringing on-line switches (Nortel),

base sites, and base site controllers while also providing RF design and optimization expertise

Documented Process-Maps, Method of Procedures (MOP), Technical bulletins, and provided numerous

presentation

Created the foundation to open the business such as designing/building/supporting the IT network and VoIP

telephone system, ensuring proper licensing through the state, creating operational processes

Provided technical sales support

Provider and owner of budgets and cost projections

PROFESSIONAL EXPERIENCE:

Sr. Project Manager 02/11 – 05/13

U.S. Cellular®; Schaumburg, IL

Provided project guidance and ownership from kick-off to closure ensuring the project was on-time and on-budget

Provide project plan

Provide risks and contingency mitigation plan

Provide weekly reports and status updates to stake-holders via emails and presentations

Tracked resource and budget constraints

Ensured operational readiness

SharePoint team lead, created and supported SharePoint sites, developed Status reporting tools with

dashboard view

Technical Project Manager 12/06-10/10

Conquista Title Agency; Glendale Heights, IL

Project managed the foundation to open the business such as designing/building/supporting the IT network and

VoIP telephone system, ensuring proper licensing through the state, and creating operational processes

Project managed the implementation, upgrade, and expansion of the IT network

Project managed the implementation, upgrade, and expansion of the VoIP phone system

Provide status reports and presentations to internal executives and organize team/board member review

meetings

Provide support for technical issue such as IT network and VoIP

Create operational processes

Maintain vendor relations

Technical Project Manager 04/03-11/07

American Dream Financial; Glendale Heights, IL

Project managed the foundation to open the business such as designing/building/supporting the IT network and

VoIP telephone system, ensuring proper licensing through the state, and creating operational processes

Project managed the implementation, upgrade, and expansion of the IT network

Project managed the implementation, upgrade, and expansion of the VoIP phone system

Provide status reports and presentations to internal executives and organize team/board member review

meetings

Project managed IT and VoIP (network, telephone) remote offices for operation

Provide support for technical issue such as IT network and VoIP

Software Deployment/Release Project Manager 07/02-10/06

Motorola; Arlington Heights, IL

Responsible for increasing software deployment capacity by 100%; Decreased software deployment cycle-time by

20%; Evolved team to deploy software to different technologies

Provide software upgrade support for all iDEN product software for customers world-wide

Project manage worldwide software roll-out including pre and post work

Manager of software deployment engineers (15)

Provide status reports and presentations to customer and internal executives

Schedule resources and projects, determine scope of work and equipment deliverables

Work with development to create deployment procedures

Ensure acceptance of the customer by providing support for post upgrade tests

Track Key Performance Indicators (KPI) to ensure productivity, status, and process improvement

Provide status reports and presentations to customer, customer executives, and internal executives

Technical Issues Project Manager / System Implementation Manager 05/01-07/02

Motorola; Deerpark, IL

Successfully resolved 100% of outstanding issues brought to issues management within 45 days; Provided

leadership and Project Management in Cross-Functional team

Project managed technical resources from Deerpark, Schaumburg, and the field (worldwide) to address

technical problems/issues and drive for final resolution

Work with Core, Development, Implementation engineering to provide technical answers to questions

and issues from the field in a matrix environment

Provide documentation and tools to the field for resolution of problems

Act as a focal-point to disseminate technical information to the field

Provide status reports and presentations to customer and internal executives

Provide implementation quotes for international implementation projects

Work with the field and US engineering to allocate the resources needed for the implementation

Provide status reports and presentations to customer, customer executives, and internal executives

Network Operations Regional Manager – Latin America 09/98 - 05/01

Motorola do Brazil; Rio de Janeiro, Brazil

Successfully managed and trained a self sufficient operations team in Latin America (spanning 5 countries, 6

markets) to support customer needs in support with operations, expansions, optimization, upgrades, and disaster

recovery

Liaison / provider of status reports and presentations to customer Vice President and

Director of Operation

Manage engineering team (25) in all Nextel’s iDEN (Integrated Dispatch Enhanced

Network) markets for Latin America

Track Key Performance Indicators (KPI) to ensure productivity, status, and process improvement

Provide first level support for Motorola engineering teams

Focal point for all customer engineering questions and issues

Insure each market perform to iDEN standard through statistics and provide consultation to markets with

performance issues

Provide assistance in daily operating procedures for all markets

Assist in implementation of Network Elements such Base Site Controllers, Mobile Switching Centers,

and Operation/Maintenance Centers

Coordinate Motorola team focus through customer input

Successfully implemented and brought into service MSCs in Buenos Aires, Rio de Janeiro, and Mexico

City

Project Manager / International Senior Systems Engineer 07/97 - 09/98

Motorola; Schaumburg, IL

Successfully planned, organized, and led field engineering team to bring up system and customer acceptance

Field Implementation Project Manager for iDEN Rio de Janeiro system

Project manage On-site implementation of vendor, field team, and customer

Provide status reports and presentations to customer, customer executives, and internal executives

Manage MSO (Mobile Switching Office) installation team (8)

Implement/Troubleshoot/Optimize system on site

Coordinate Motorola, Nextel, and vendor activity on site

Bring the system on-line

Perform (ATP) Acceptance Test Plans

Support all MSO expansion and upgrades

Maintain system operations

Train customer on iDEN Operation / Maintenance

Engineering Project Manager for iDEN Buenos Aires system

Engineered, designed, cost projected system installation

Project manage design, customer requirement, and equipment list

Design the system according to customer inputs, vendor requirements, and iDEN standards

Implement/Troubleshoot/Optimize system on site

Technical contact for the customer

Review order from Configuration engineering

Create parts list for MSO (Mobile Switching Office) and EBTS (Enhanced Base Transceiver Site)

Domestic Systems Engineer - iDEN Systems Support 09/94 - 07/97

Motorola; Schaumburg, IL

Successfully installed and implemented various Motorola iDEN subsystems; Optimized RF using various tools

and software

Trouble-Shoot, optimize and install BSC (Base Site Controllers), EBTS (Enhanced

Base Transceiver Site), OMC (Operations and Maintenance Center), X25 Packet

Switch, NAS (Network Access Server), MSC (Mobile Switching Center), DAP

(Dispatch Application Processor), MPS (Metro Packet Switch), IWF (Interworking

Function), SMS (Short Message Service), VMS (Voice Mail Service), DCS (Digital

Cross Connect System), BITS (Building Integrated Timing Source)

Provide technical support for Customers and Motorola Field Team

RF drive testing data gathering (MAPINFO) and analysis (Drive-test software)

Coordinated System Engineering, Program Managers, Field Engineers, and

Customers to implement and optimize the Motorola iDEN System

Trained field engineers on Operations and Maintenance of iDEN system

Factory Technician 08/92 - 09/94

Motorola; Schaumburg, IL

Create installation documentation

Track installation defects

Provide technical support for line workers

Enter factory orders

Lab Support Technician 06/91 - 06/92

AT&T Bell Laboratories; Naperville, IL

Software/Hardware configure 5ESS lab for development engineers

Troubleshoot 5ESS hardware problems

Document configuration changes, problems, and fixes

Test Equipment Technician 08/88 - 02/90

AT&T Bell Laboratories; Naperville, IL

Configure and load test equipment

Calibrate test equipment

Troubleshoot test equipment problems

Track test equipment usage

EDUCATION:

08/90 - 05/92 DeVry University; Addison, IL

Bachelor of Science in Electrical Engineering

Graduated with Honors – Suma Cum Laude

3.87/4.00 GPA

07/88 - 04/90 College of DuPage; Lombard, IL

Associate in Science

3.80/4.00 GPA

09/85 - 05/88 Northern Illinois University; DeKalb, IL

Studies in Electrical Engineering

PMP - PMBOK Training (40 hours)

Motorola Training

Six Sigma

DMS Overview/Operations and Maintenance/Universal Translations/SS7

Translations

All iDEN subsystems (MSC, BSC, EBTS, MPS, DAP)

Standards and Protocols

X.25 Packet Switching

Frame Relay

E1/T1 Carrier Systems

SS7

TCP/IP

CCNA classes: Networking, LAN, WAN, Cisco CCNA 1 & 2

ETC; Naperville, IL

Mortgage Underwriting

EXTRA-CURRICULAR: Trustee for Mateo’s Kid (Non-Profit organization; C3 Charity: 20-3853324)

REFERENCES : Available upon request

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