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Customer Service Sales

Location:
Cuyahoga Falls, OH
Salary:
17, 000 yr.
Posted:
June 18, 2014

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Resume:

RICHARD E. STRECKER, JR.

*** ***** ***, #* • Cuyahoga Falls, OH 44221

330-***-****

acel5o@r.postjobfree.com

EXPERIENCE Catastrophe Management Solutions, Call center representative

Hudson, Ohio February 2012-Present

Receive incoming calls from customers with personal property loss. Ask, with great

compassion and equanimity, about damage and related questions complete report

for insurance adjuster.

Customer Service, Restaurant, Assistant Manager

Carrols corporation, June 1995-September 2011

Cuyahoga Falls, Ohio

Primarily, handled all the drive thru responsibilities from taking orders, assembling,

and completing in 2.5 minutes or less also, was involved in almost every area of

operations. Received numerous recognition and achievement awards for quick, deft,

and outstanding service attained set company goals and customer retention. Had

the innate and learned abilities to “follow my gut” and do what was right. Required

tremendous equanimity in difficult situations.

Lerner Shoes, Assistant Manager May 1991-June, 1995

Orlando, Florida

Responsible for store operations including merchandising, sales, stock and

supervision always completed deadlines in high volume, best past environment

while meeting sales quota.

Westinghouse Electric Corp., Graphic Technician June 1984-April 1991

Orlando, Florida

Prepared all engineering “blowbacks”, including paste-up and detail modifications

developed innovative procedures and techniques which significantly increased

productivity. Co-ordinated operations with engineering departments always met

deadlines and received numerous quality awards, recommendations.

SUMMARY I have over 30 years diversified professional experience in customer service. This

includes fast food, retail, and business. I have the learned and innate ability to

maintain composure under very difficult situations. I can use charm, compassion,

and empathy in persuasive presentation and communication. Thus, can placate and

do what is right and necessary. This has enabled me to meet and exceed my sales

and goals.

In addition, have eight years public speaking and highly professional voice and

speech training my other proven assets are reliability, dedication, detail and results

oriented.

EDUCATION University of Akron, Akron, Ohio

(Media Communications/Speech 1972-1977)

SKILLS EXPERTISE Customer service, Restaurants, retail sales, graphics, public speaking, public

AND

relations, promotions, event planning and management, vendor relations, inventory

management.



Contact this candidate