Summary of Qualifications

Over ** years of proven leadership and management in the field of health

systems with nearly ten years experience in a supervisor or manager

capacity. Ability to direct complex projects from concept to fully

operational status. A trusted leader with demonstrated superb performance

in high-pressure environments. Goal-oriented individual with strong

leadership capabilities. Organized, highly motivated, and detail-directed

problem solver with proven ability to work in unison with staff and board

of directors

Core Competencies

Restructuring / Strategic Planning Financial Analysis / Budgeting

Human Resource Management Recruiting / Contract Management

Quality Assurance/ Regulatory Project / Budget Management

Compliance

Strategic Community Relations Staffing / Management

Development

Education

. Texas Woman's University

Currently enrolled in MBA program graduate 12/14

. University of Texas at Arlington

Bachelor Science in Nursing

. New Mexico State University

Associate Nursing Degree

Training & Certifications

Lean/Six Sigma Black Belt Board Certified Nurse Executive

Certification

Licensing & Affiliations

Texas Registered Nurse American Organization of Nurse

Executives

Texas Nurses Association American Nurses Association

American College of Healthcare

Executive (ACHE)

Professional Experience

BAYLOR HEALTH CARE SYSTEM: 2008-PRESENT

Lean Six Sigma Consultant III: Baylor Health Care System

. Project manager: Responsible for the successful planning,

scheduling and completion of multiple operations planning and

improvement projects.

. Decision Support: Provide decision support to administration,

department directors, and managers to support the planning and

operational decisions.

. Data Analysis: Provide oversight for the analysis of facility

needs to include workflow analysis, space programming and

functional layout design.

. Lean Six Sigma: Utilizes a systems approach to conduct

operational analysis of organizational or departmental systems

and processes. Consults with management and/or teams to

prioritize operational improvement strategies and champion

implementation.

. Performance Improvement: Lead or facilitates performance

improvement teams and provide education to assist the teams

with use of TQM tools and the collection and analysis of data.

Clinical Nurse Manager II: Jack and Jane Hamilton Heart and Vascular

Hospital

. Staff Development: Responsible for staff development,

identifies performance issues, manages performance and career

development.

. Patient Care: Ensures continuity of care is maintained

during all shifts

. Staffing: Monitors, evaluates and modifies staffing patterns

in order to properly utilize staff

. Patient Satisfaction: Performs daily rounding to ensure

patient satisfaction

. Coordination: Communicates with various departments to

coordinate services and improve quality of care

. Budget: Provides input to operational budget development for

multiple departments

. Process Improvement: Continuously reviews processes for

operational improvement and efficiencies

. Management: Oversees the planning and delivery of patient

care in the nursing unit according to indentified patient

needs, conducts regularly scheduled rounds on the unit to

ensure quality care is provided; conducts staff meetings to

ensure continuity of planning and implementation of effective

patient care. Responsible for 110 FTE.

. Employee Satisfaction: Rounding with purpose, achieved the

highest employee satisfaction scores in 5 years

. QA/CQI: Coordinates activities for the nursing unit; ensures

the unit standards are upheld and consistent with the BHCS

QA/CQI programs and relevant legal requirements

. Other Duties: Completes special projects and performs other

duties as assigned:

* Created a Family-Activated Rapid Response Team

TEXAS HEALTH RESOURCES: Dallas, TX 2006-2008

Intensive Care Supervisor: Presbyterian

Hospital of Dallas

. Triage of all patients being admitted or transferred to ICU

for appropriate admission

. Responded to all Inpatient Codes and Rapid Response Team

Codes

. Education: Responsible for competencies for over 40 FTE,

created minimum requirements for preceptors and preceptor

education

. Patient Safety: Established hospital wide safety criteria

for equipment for all inpatient area,

. QA: Started a sepsis team for the early recognition and goal

directed therapy in the septic patient and provided

leadership in the development and implementation of the Rapid

Response Team

. Patient Care: Assist staff in providing patient care

services as needed to provide the best desired patient

outcomes

. Patient Recovery: Responsible for patient recovery for

achieving positive outcomes

. Budget: Accountable for productivity in all Intensive Care

Units, including day to day operations, and schedules

TEXAS HEALTH RESOURCES: Dallas, TX 2001-2006

Charge Nurse to Team Leader: Presbyterian Hospital of Dallas

. Worked as a primary charge nurse in the CCU/MICU

. Supervises care delivery for Mechanical Ventilation,

IABP, CRRT

. Role Model to ensure compliance with IHI and TJC

standards

. Team Lead with schedules, payroll and evaluations

HCA HEALTHCARE: Dallas, TX 2000-2001

Supervisor: Medical City Dallas Hospital

. Supervises care delivery for the post CV/Telemetry/and

pre/post Transplant Unit

. Assisted physicians and staff with communication and

evaluation of effectiveness of care

. Provided input to manager for planning, organization

with directing and coordinating the clinical and

management needs

TEXAS HEALTHCARE RESOURCES: Dallas, TX

1991-2000

Staff Nurse: Presbyterian Hospital of

Dallas

. Provide bedside nursing care to Medical/Surgical

Pulmonary Unit and Orthopedics

. Experience with Nutritional Support team placing small-

bore enteral feeding tubes and PICC lines as needed for

parenteral and enteral support

Significant Accomplishments

< Recipient of Great 100 Nurse 2010.

< Recipient of Press Ganey Summit Award for inpatient 2009, 2010, 2011.

< Magnet designation and re designation.

Lea Ann England BSN, RN, NE-BC

1905 Drew Lane, Richardson, TX 75082

214-***-**** acekys@r.postjobfree.com

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