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Customer Service Life Insurance

Location:
United States
Posted:
June 16, 2014

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Resume:

Devon L. Stokes *** B Forrest Knolls rd. Goldsboro, NC

27534

919-***-**** acekws@r.postjobfree.com

Profile Chemical Biological Radiological Nuclear Defense Specialist – End of Active

Duty contract was June 2010. Highly motivated to leverage four years of

achievements during CBRN career to provide dedicated service for a

prospective employer or company. Qualifications include a pending BS in

Psychology (currently have 90+ credits); comprehensive deduction and

reasoning skills; and experience in customer service from being a waiter at

Applebee’s. Currently a Life Insurance Agent with the NAA and a Customer

Service Agent at ATT

Key Skills Chemical Biological Great Great ability to organize

Nuclear Defense communication team functions

Emergency Planning & skills Able to handle a lot of

Response Always willing work and complete in

Approx. 40 words per to satisfy the reasonable time

minute typing customers Great time management

Excellent Planner Highly Budgeting

Excellent Math Skills(won Organized

numerous awards in math

contests)

Experience US Marine Corps June 2006 June 2010

Awarded CBRN position at the culmination of 12 week basic training and an

additional 13 weeks of intensive, specialized CBRN training. Served as a

CBRN Training Non Commissioner Officer. Trained military members how to

conduct operations in a chemical, biological, or nuclear attack. Served as a

specialist and provided knowledge to the commanding officer during overseas

assignment in Iraq (Operation Iraqi Freedom).

Managed a Chemical Biological and Radiological Defense Warehouse. I was

the CBRN warehouse Non Commissioned Officer in charge of quarterly

inventory and properly maintaining the equipment. There was approximately 1

Million dollars’ worth of equipment. I kept account of our gear in the states and

overseas by using the NSN and serial number. I ordered more gears and items

when it was necessary.

Applebee’s March 2012 June 05, 2012

Recognized for outstanding customer service. As a result I am often asked for

by name because of my attitude and commitment to the customers.

Alorica (AT&T Solution Specialist) June 24, 2012 Septemeber 2012

Work at home job for disabled veterans. Customer service with ordering new

phones, contracts, bill pay, and technical support.

Mastec (Direct TV Technician) September 2012 December 2012

NAA Independent Business Associate March 2013 Present

I am a North Carolina License Life Insurance agent. I have successfully sold

and written many life insurance products for customers in many counties

including, Wake, Nash, Wayne, and Lenoir counties.

ATT Customer Service Agent August 2013 April 2014

DSL technical support agent. Assist customers with ordering, setting up, and

connecting customer to the internet.

Recognition & Earned Expert Marksman Awards in both small arms and assault weapons.

Awards Graduated top 10 in CBRN class, earning honors in marksmanship, mastery of

the Uniform Code of Military Justice (UCMJ), and physical fitness.

Education & Mount Olive College Mount Olive, NC

Credentials BS in Psychology Candidate Degree Expected: 05/15

Anacostia Senior High School Washington. D.C.

High School Diploma, 6/04

North Carolina Life Insurance License March 2013

Certifications Certified in first aid/CPR,

& Clearances: Secret Security Clearance

CBRN Trained 3500 military members each year

Training _ Constructed the classes and the power points used to trained military

Highlights: members



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