Joyce Javornik

**** ****** **.

Williamsburg, OH 45176

815-***-****

acekmf@r.postjobfree.com

Executive Summary: My career goals are to continue work in a customer service position that continues to challenge me personally and professionally while driving hotel profitibility.

Experience: Fairfield Inn & Suites Cincinnati Eastgate

General Manager November 2011 to February 2014

Responsibilities include overall management of the hotel, from the day to day tasks as well as planning the future direction the hotel will take. Ensuring the hotel meets and exceeds Marriotts quality standards in service and overall maintenance and operating the hotel. Sales for the hotel – both inside and outside – building relationships and business opportunities.

Financial responsibilities include managing the labor and supply budgets to ensure meeting ghp goals, revenue management, analyzing/critique monthly p and l reports, star reporting analysis to stay current on what is happening in our market.

Fairfield Inn & Suites Ottawa Starved Rock Area

General Manager June 2010 – October 2011

Instrumental in opening this new property in Sept. 2010. As General Manager my responsibilities prior to the hotel opening included ensuring all Marriott brand standards were considered in decisions of what was ordered to supply the hotel. As we did not have a franchise opening team I was responsible for placing the opening supply order, held a job fair and from that hired all hotel staff. I was responsible for the ramp up and opening of the hotel as related to all Sales activity. Participated in financial activities such as developing the competitive set, setting room rates, the establishment and management of the hotel budget.

After the opening of the hotel I was responsible for all operations of the hotel. Providing an excellent guest experience while maximizing our profit was critical to the success of the hotel. The first year of operation the hotel rated in the top 10 of over 600 Fairfield Inn & Suites for overall guest satisfaction while meeting revenue goals set by our franchise company.

- 2 -

TownePlace Suites Joliet Il.

Assistant General Manager June 2008 – May 2010

Instrumental in opening this new property in October of 2008. Assisted in establishing vendors, hiring and training all staff, with the General Manager responsible for day to day operation of the hotel. Ensuring QA readiness both for the opening inspection and the yearly inspection. The TownePlace Suites won hotel of the year for 2010.

TownePlace Suites Naperville Il.

Assistant General Manager

July 2005 to May 2006, May 2007 to June 2008

Responsible for day to day operation of the hotel. With the Director of Sales made prospecting and outside sales calls to create business for the hotel.

Residence Inn Peoria Il

Assistant General Manager May 2006 to May 2007

Responsible for day to day operation of the hotel

Benefis Healthcare Great Falls, Mt

Patient Registration Supervisor Sept. 1985 – 2005

Managed the Patient Registration area of this 188 bed hospital which was located on two different campuses. My position included working with all clinical staff, volunteers, all hospital departments affected by the registration process – this included the Emergency Room, Acute Care and a 124 bed Skilled Nursing facility.

Continuing Education

Marriott Learning Centers

Connect U Training successfully completed for the Fairfield Inn and Suites, TownePlace Suites and Residence Inn.

Marriott Learning Centers

Strategic Alignment successfully completed

References Available Upon Request