JOYCE M. HEWLETT

**** *** ***** • Wellington, Florida 33414

561-***-**** • acekmb@r.postjobfree.com

Dear Recruiter:

If you are seeking a highly skilled and professional employee who has years of excellent background in the engineering

field, project management, telecommunications field, and serving businesses with customers, please consider me for a

position with your team. Even though my career has been with the telecommunications field, I have developed broad areas

of expert skills that may be utilized in many other areas of employment and careers. I offer specialized knowledge and

expertise working with major residential and high profile business projects.

In addition to my unique combination of proficiencies, I am known for skillful leadership of project teams and an ability to

execute project plans on time and within budget from the initial concept to the final completion of the project. I provide

regular progress reports and updates on project requirements, and I am particularly proficient at forming collaborative

relationships with internal and external departments and businesses.

My most recent and previous career experiences include:

• Field surveying for AT&T, FP&L, FDOT, Miami Dade highway projects.

• Project management and engineering designs for AT&T U verse Fiber cable projects.

• Creating revisions and future designs for Fiber to Cell Site wireless projects.

• Providing customer services from residential customers to major business corporations.

• Utilizing verbal and written communications within presentations for professional meetings.

• Presented the infrastructure requirements at professional meetings for newly built and remodeled buildings to teams

of contractors, architects, technicians, and major construction companies.

• Completed more than 75 projects annually as a Building Industry Consultant.

• Devised the telecommunications systems for structures within major medical complexes as well as multi plex retail

centers and large malls.

I would certainly like to schedule a conversation with you to discuss how I could apply my skills for your organization. For a

more detailed presentation of my experienced background and jobs, please review the included resume and feel free to

contact me for any additional needs and questions. Thank you for your consideration.

Sincerely,

Joyce M. Hewlett

Resume

JOYCE M. HEWLETT

1976 Fox Court • Wellington, Florida 33414

561-***-**** • acekmb@r.postjobfree.com

ENGINEER / PROJECT MANAGER

An Engineer and Project Manager with excellent years of project leadership and professional experience serving the

telecommunication industry with AT&T / BellSouth Corporations.

Advanced expertise in telecommunications infrastructure, with an extensive history of designing copper and fiber cable

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systems using BSTCAD and MicroStation CAD computer design systems.

Effective team manager who will expedite project work from beginning to completion, handling budgeting and

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forecasting, timeline and milestones, resource planning, and customer relations.

Deep understanding of structural designs of the telecommunications requirements for residential and commercial

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projects.

Professional communicator who delivers an accurate feedback to internal and external departments on major project

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developments.

AREAS OF EXPERTISE

Engineering Designer • Effective Verbal & Writing Communicator

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Project Management Presentations & Demonstrations

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Project Budgeting Technical and Computer Skills

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Building Design and Construction Internal / External Networking

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Telecommunications Infrastructure Customer Servicing

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Permitting & Licensing Staff Supervision

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Civil Engineering Team Management

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PROFESSIONAL EXPERIENCE

OSMOSE (CONTRACTOR FOR AT&T) West Palm Beach, Florida

Engineer (2009 present)

Projects now are ASE jobs for fiber needed to buildings and VRAD jobs for new fiber cables recently. Also, have done

designs for Telephone Cell Sites. Recently field work for AT&T and FP&L poles for replacement, transfers, and designing

the drawings on BSTCAD or MicroStation. I have recently managed South Florida highway projects for the Florida

Department of Transportation (FDOT) and the Miami Dade Expressway Corporation. The projects included surveying,

inventory of highway equipment, and using GPS devises to map conduit routes, investigate the hand holes and structure

locations. Recently facilitating the AT&T U verse projects that provide television cable and internet service for local

Resume

communities. As a lead engineer, I research the property and design the cabinet locations with the required related

infrastructure. I engage in the process of permitting and approvals with the city, the county, the FDOT, local agencies, and

Home Owners Associations. In addition, I am a significant liaison with Florida Power & Light regarding the power and

conduit routing procedures.

Key Achievements:

Project managing, technical designing and various networking with business and residential projects.

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Resume

JOYCE M. HEWLETT • Page 2

UTILITIES DESIGN, INC. / BYERS ENGINEERING – West Palm Beach, Florida

Building Industry Consultant BIC (2004 2009)

Designed copper and fiber cable entrances and the telecommunication systems for residential and commercial construction

projects. I've made specialized provisions including Metro Ethernet for medical campuses, educational campuses, high rise

apartment buildings, and large shopping malls. Provided consistent consultation and directions to building owners, various

contractors, city planners, architects, electricians, and any associated customers.

Key Achievements:

Consistently recognized as top performer completing more than 75 projects annually.

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Lead Project Manager for large wire centers of Palm Beach and Martin counties.

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Designed the telecommunications systems for structures within major medical complexes as well as various Palm

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Beach County malls.

BELLSOUTH TELECOMMUNICATIONS West Palm Beach, Florida

Outside Plant Facilities Engineer & Building Industry Consultant (1995 – 2004)

Designed Fiber, Copper, and Pole related jobs. Managed customers from the beginning to the end of their specific

requirements and issues. Made day to day operations of the outside plant network, maintaining service continuity at all

times while processing new service growth. Performed statistical and qualitative due diligence. Analyzed the pre surveys

and final inspections on the outside plant projects, while predicting the future infrastructure requirements as well. Handled

budgeting, forecasting, strategic resource planning, purchasing, and building plan developments. Controlled and updated a

central project agenda, serving as a focal contact point for all customer needs.

Key Achievements:

Accurately estimated the present and future infrastructure requirements for multiple Palm Beach County and Martin

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County areas that included large businesses and residential communities.

EDUCATION & CERTIFICATIONS

Bachelor of Science in Civil Engineering, Honors, Florida A&M University, Tallahassee, Florida

Masters of Project Management and PMP Certification (in process Boston University)

Building Industry Consulting Service International (BICSI) Certification

National Sales Group, Inc. Certification

COMPUTER & TECHNICAL SKILLS

Resume

Microsoft Office, Excel, Power Point, and Publisher AutoCAD, BSTCAD, and MicroStation CAD

PROFESSIONAL AFFILIATIONS

Cambridge Who’s Who Global Network – National Association of Professional Women

American Society of Civil Engineers Florida Engineering Society – Delta Sigma Theta Sorority

Resume

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