SHANNON L. RUNNELS
Lexington, KY 40502
acekgx@r.postjobfree.com 859-***-****
CAREER SUMMARY
Dedicated, results driven Account Executive and Territory/Operations Manager in the Consumer
Products Industry. Proven ability to generate sales and increase distribution. Excellent
interpersonal, verbal and written communication skills.
• •
Listening & Reflecting Skills Customer Relations
for Selling
• •
Facilitating Skills Project Management
PROFESSIONAL EXPERIENCE
Account Executive, 2012-2014
Worked with National Account Managers and Corporate Executives to plan special projects and
seasonal updates. Managed 3rd party companies to implement Planogram direction and pricing
for a National Food Account with 2000 doors.
• Prepared annual forecast of sales volume and new doors
• Worked with National Account Team to develop and build pipeline of opportunities
• Liaison between National Account and L’Oreal Category Management
Membership Development Manager, 2011-2012
Sold new memberships and developed relationships with members. Marketed and promoted
member services and benefits.
• Met with Corporate Executives and Business Leaders to facilitate participation with the
Chamber
• Kept current and detailed membership records on calls, contacts and appointments
• First point of contact for new members to educate them about the activities of the
Chamber
Retail Operations Coordinator, 2007 – 2011
Prepared seasonal updates with new launch items using an aggressive strategy to generate
increased distribution and increase sales. Managed $1MM budget for 3rd party merchandising
services and national promotional events. Traveled to 14 National Marketing Areas annually to
ensure retail standards, sales strategies and implementation timelines were kept.
• Negotiated improved hourly rate saving $70K in 3rd party merchandising costs. Partnered
with marketing and purchasing departments to implement new merchandising units in
200 “test stores” resulting in increased distribution and $60K annual incremental profit.
Program is being implemented nationally.
SHANNON L. RUNNELS PAGE TWO
• Performed time and motion studies for product resets and transferred expectations to 3rd
parties; improved cost and time to complete. Model continues to be in use today.
• Organized demonstrations for women’s forum where 30K people visited booth.
Territory Manager, 1999 – 2007
Managed sales territory with 82 retail accounts. Presented and sold company products to current
and potential clients. Prepared Monthly Market Report documenting regional successes and
competitive information.
• Exceeded sales call coverage on all accounts within required time period; achieving on
average 105%.
• Selected as District Trainer to provide coaching on new product launches to new hire and
peers.
• Evaluated seasonal returns process at multiple point of purchase and designed planning
strategy that saved 15% on time and expense.
EMPLOYMENT HISTORY
L’Oreal USA 1999-2014 Lexington, KY
KY Chamber of Commerce 2011-2012 Frankfort, KY
EDUCATION
Bachelor of Arts, Psychology
University of Kentucky, Lexington, KY
PROFESSIONAL ACHIEVEMNTS
• Territory Manager of the Year 2003; received nomination each year from 2002-2006.
• Achieved #1 ranking in the region; resulted in regional Annual Sales Contest Winner 2000,
2004 and 2006.
• High Performance Teamwork; Team Resources, Inc Training.