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Customer Service Technician

Location:
Abingdon, MD
Posted:
June 15, 2014

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Resume:

OBJECTIVE:

Obtain a challenging position to apply the knowledge that I have

accumulated from experience and education, giving me the ability to take

on the job in a professional and cost effective manner.

EXPERIENCE:

CIT (Continuous Improvement Trainer)

Store room clerk/maintenance (15,000 parts)

Operation Technician (Machine lubrication)

Process Technician

Warehouse Operator

Bar Soap Production line operator

SKILLS:

Computer skills:

Microsoft (Power Point, Excel, One note, Outlook) MPAC (cmms system),

SAP, SRM, Abiba and Provox

Safety Driven/Representative (safety policies and procedures on the job)

Inspected samples for quality control

Implement training aids

Liaison Liquid Finish Training

Prepare and communicate data required to uphold high standards

Trainer in SAP (System Applications Products)

TPM knowledge (Total Productive Maintence)

JIPM Level 1 Excellence Award Team member

5S’s (sort, set, shine, standardize and sustain)

Shipping and receiving (small and large scale)

Cycle count/inventory

Maintenance and operation in a storeroom (receiving in SAP, SRM, MPAC)

Performed and assisted Team Manager with projects and varies duties

Customer Service (interact with customers, vendors and carriers)

Process Technician (DEFI Directly, Esterified, Fatty Acid, Isethionate)

Operate Process Control computer system or manually operate systems

to monitor and control all systems

Monitor production data and adjust as necessary

Prepare dye and perfume charge units for batches and maintain records

Exhibit mechanical aptitude

Machinery lubrication fundamentals

Warehouse technician

Fork Lift certified

Trainer in WMS (Warehouse Management Systems)

Trainer on equipment (forklift, slipsheet and clamp)

Haz Mat knowledge

Palletizer Operator

Machine Inserting

Hand assembly

Addressing

Problem solver

Exceptional work ethic

Interpersonal skills

Dependable

Accurate

EMPLOYMENT:

Sun Products Corporation formally known as Unilever: 1987 to Present

5300 Holabird Ave Baltimore MD 21224

• Lewis Direct: 1983 1987, 325 E Oliver St. Baltimore, MD 21202

• Keary Advertising:1980 1983, 7215 Rolling Mill Rd Baltimore, MD 21224

EDUCATION:

Sparrows Point High School 410-***-****) Diploma

7400 North Point Rd Edgemere, MD 21219

Forklift certified

References

for

Barbara S Dress

903 Greenfield RD

Joppa MD 21085

(C)443-***-****

Andrea Tyminski

Senior buyer, Supervisor

Sun Products Corporation

2944 Baldwin Mill Road

Baldwin, MD 21013

(H) 410-***-****

Karen Hladik, MD

Johns Hopkins Bayview Medical Center

4940 Eastern Avenue

Baltimore, MD 21224

(C) 443-***-****

Denise Rutter

CI Technician

302 Riverside Road

Essex, MD 21221 6610

(H) 410-***-****

acekge@r.postjobfree.com

Ernest H. Skidmore

Liquid Pack TPM Team Manager

(H) 410-***-****

(C) 410-***-****

acekge@r.postjobfree.com



Contact this candidate