Alisha Jimenez

*** - ** ***** ****** - ***** Ozone Park, NY 11420

acek9h@r.postjobfree.com - 347-***-****

To obtain and expand a position of work suitable of my expertise and willingness of growth in other areas

that would allow me to utilize and build upon the skills and experience acquired in school and several years

of work experience.

WORK EXPERIENCE

Server

Maialino Union Square Hospitality Group - Manhattan, NY - September 2013 to December 2013

•Provided the customers with a pleasant dining experience and quality service.

•Conducted final check of food items prior to serving customers to ensure quality maintenance.

•Ensured the cleanliness of dining area and food items before serving.

•Held responsibility of handling/serving all food items as per the policies of the state (as some items may be

banned in particular states).

•Worked in coordination with other departments to ensure that customers get quality service and satisfaction.

•Assisted others in carrying out their part of preparing/serving meals.

•Maintained serving standards and followed all regulations while performing duties

Hostess/Server/ Banquet Server

GRAMERCY TERRACE RESTAURANT Union Square Hospitality Group - Manhattan, NY - August

2012 to September 2013

. As a Hostess I professionally greet guest, escort guest to their tables, ensure that reservations are confirmed

as well as booking, As a hostess I also ensure that all facilities including the dinning room are kept clean

throughout all operations and tables are turned smoothly and effectively while making sure that all guest have

a wonderful experience.

• Maintained the highest priority responsibility in providing the highest quality of service to all visitors as well

as being able toaccommodate special needs and request.

. As a Server I ensured that guest had an enjoyable dining experience by providing great customer service

while serving food and drinks and removing dinnerware from tables in a timely and professional manner.

. As a Banquet/ Events Server I Maintain complete knowledge of service requirements for assigned function,

Function side work, Detailed menu selections, major ingredients, appearance, texture, quality standards,

garnish and method of presentation, Particular

characteristics/description of wines/champagne ordered, Prices for specified bar

selections on cash bars, Station assignment and table set up, Group name, type of

function and expected attendance, Scheduled hours of service, Special requests/arrangements, Order of

service, traffic flow in room; VIPs’

. Serve the food and/or beverage in the order and to the expectation of the Banquet

Captain to ensure consistency in the order throughout the banquet.

. Promptly bus dishes as guests complete each course and/or meal at the end of the meal

or function

• Once banquet is complete, reset banquet room according to Captain's specifications to

ensure the readiness of the room for the following function as well as sanitation of

banquet areas

Hostess/First Class Lounge Server

JFK Airport, FLIK International British Airway - January 2011 to August 2012

Queens NY

• Secure high level of customer service for all passengers within the lounge.

• Ensure that airport facility is kept clean, safe and secure.

• Ensure that our customer complaints are handled and resolved in accurately and timely manner.

Hostess/ Reservations

UNION SQUARE HOSPITALITY GROUP, TABLA - Brooklyn, NY - August 2010 to December 2010

• . As a Hostess I professionally greet guest, escort guest to their tables, ensure that reservations are confirmed

as well as booking, As a hostess I also ensure that all facilities including the dinning room are kept clean

throughout all operations and tables are turned smoothly and effectively while making sure that all guest have

a wonderful experience.

• Maintained the highest priority responsibility in providing the highest quality of service to all visitors as well

as being able to

accommodate special needs and request.

• As a reservationist I answered the phones at the host desk in a

professional manner and was responsible for the booking of reservations.

Cashier/ Sales Associate

MACYS - Brooklyn, NY - May 2010 to July 2010

• Professionally assist customers and provide persuasive sales skills.

• Ensure that each customer receives outstanding service by providing friendly environment, which includes

greeting and

acknowledging every customer and maintaining solid product knowledge and the full understanding of

customer service.

Cashier

PITKIN BARGAIN CENTER INC - Brooklyn, NY - June 2008 to June 2009

• Professionally assisted my manager and supervisor in maintaining the appearance of the store.

• Worked as a cashier assisting customers

• Notified manager when needed, due to customer's behavior and request.

Counselor

MOORE 4 YOU COMMUNITY DEVELOPMENT - Brooklyn, NY - July 2007 to August 2007

• Took responsibility for five and six year old children

• Assisted counselors with the needs of their children

• Professionally escorted children on educational trips and assisted

my manager in maintaining the physical appearance of the community

room.

• Notified parents when needed due to the child's behavior and progress.

EDUCATION

Advanced Regent Diploma/ National Honors

TEACHERS PREPARATORY HIGH SCHOOL - Brooklyn, NY

January 2005 to January 2009

Perusing a BA in Childhood Education/ Psycology

YORK COLLEGE - Jamaica, NY

2010

SKILLS

Customer Service, Flexible Team Player, Goal-driven leader, Proven relationship-builder, Innovative problem-

solver, Results-driven achiever with exemplary planning and organizational skills, Highly adaptable, Energetic

performer, Highly motivated self-starter, Enthusiastic, knowledge-hungry learner, eager to meet challenges

and quickly assimilate new concepts.

Contact this candidate