Lakisha D. Hinnant

*** *. ******* **.

Kenly, NC 27893

919-***-****

Objective: Position in a business setting, utilizing my strengths in

customer service, computer knowledge, and sales.

Education: Wake Forest Rolesville High School

Diploma, 2006

Wilson Community College

Currently Attending

Continuing Education courses through area technical centers

in Windows 2000, Microsoft Office Systems, QuickBooks and

Accounting.

Customer Service: Handled customer complaints in a professional manner.

Handled customer cancelations as well as customer retentions.

Answered calls from potential customers as well as vendors.

Took customer orders in a timely manner.

Office Technology: Entered customer orders as well as change or cancel orders.

Demonstrated skills through work that included, but is not

limited to:

Word Processing Billing

Filing Data Entry

Sales: Completed online as well as telephone sales.

Completed door to door sales in a professional manner.

Employment History:02/2013 08/2013 Cust. Service Rep. Convergys @ Home

10/2011 05/2012 Cust. Service Rep. TeleTech@Home

10/2010 04/2011 Clerical Support Sampson Co. DSS

04/2009 11/2009 Restaurant Server Flying J TravelPlaza

11/2008 03/2009 Cust. Service Rep. TeleTech Holdings

02/2008 07/2008 Teachers’ Aide Hattie Daniels CCC

11/2004 10/2008 Admin. Asst./Sales Spirit Filled

References: Available upon request

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