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Customer Service Technician

Location:
New York, NY
Posted:
June 16, 2014

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Resume:

MITESHINDER SINGH

# ** **** ******

FREEMANS BAY

AUCKLAND

M: 02 110 37616

E: acek88@r.postjobfree.com

CAREER OBJECTIVE

To acquire a position that gives me opportunities to accept the challenges, create ideas in an organization, where I can get maximum exposure and which is progressive with my innovating mind can get ample opportunity to flourish and which offers congenial, invigorating and challenging atmosphere with long term career growth prospects.

EDUCATIONAL QUALIFICATIONS

Completed Diploma in Computer Applications (DCA) from Punjab Technical University. (in India).

Completed Bachelor of Science In Information Technology (BSC. IT) Punjab Technical University. (in India).

Recently completed Diploma in Advance Computer Network Engineering (Level 7) from Computer Power Institute Auckland New Zealand ( Whitireia NZ Ltd. ).

Modules covered are

Structured Query Language

Program Design Concepts

Introduction to Linux

Security+

Personal Effectiveness 1

Configuring Windows 7

Windows 7 Desktop Support Technician

Personal Effectiveness 2

Introduction to Virtualisation

Project +

Group Development Project

Certified Wireless Technology Specialist

Introduction to Exchange Server

Linux+ Part 1

Employment Preparation Study

Group Development Project - Concurrent element

Linux+ Part 2

Linux System Administrator

Certified Cisco Network Associate

Configuring Microsoft Exchange Server

Employment Preparation Workshop

TECHNICAL QUALIFICATION

Information Technology and Course in Hardware & Networking.

Hardware & Networking Course conducted by Deptt. of Technical Education & Industrial Training, Punjab.

Microsoft Certified Technology specialist and Microsoft Certified Technology Specialist: Microsoft Windows: Configuration.

Good knowledge of Computer Hardware and Networking, Internet, Ms-office, backups and restore computers, installing of operating systems and applications.

WORK EXPERIENCE

Worked as a computer technician for S.G.R. Enterprises (In India). My main duties were customer service, help desk, assembling and troubleshooting of computers.

Worked for Car Fe in Greenlane. (In New Zealand)

Worked in LIM’S AND MORE FRUIT AND VEGE SUPERSTORE in Henderson. (In New Zealand). My duties were stacking, product pricing, cash handling, customer support and front desk, main counter handling.

Worked for Delaware North Companies (NZ) Retail Services as food and beverage attendant in Vector Arena. My main duties to handle food and beverage and customer service.

Currently working for JPH Investment LTD in Bolliwood Restaurant.

AREAS OF EXPERTISE

Ability to work in team and confident to deliver under pressure in a busy & dynamic environment.

Ability to provide efficient counter service to customers & building relationship with customers

Stock stacking, product pricing, cash handling, customer support and front desk, main counter handling.

Proven ability to work to stringent deadlines

Proficient in thoughtfully handling customer queries and dissatisfactions

Good Communication Skill – Written and Verbal.

Active Questioning and listening Skills

Adaptability in response to change

Strong fundamental and administration skills & always keen to learn new) things.

More than one year experience in Restaurant.

Managing staff.

STRENGTH

Crazy for IT

Hardworking

Sincerity & Honesty

Positive attitude

Confident

Mental strength

Self Motivated

Good Communicator

Passionate

Good Computer skills

Flexible, Positive Thinker

Target Oriented

Accepting challenges.

HOBBIES

Playing Cricket

Listening Music

Cooking

Dance

Watching movies

Partying

REFERENCE

Parminder Singh Hardeep Sarao

JPH investment Ltd Managing Director

110, Ponsonby Road JPH Investments Ltd

Ponsonby, Auckland 17 Huron Street

Phone: +642******* Takapuna, Auckland

M: 021*******

MORE REFERENCE ON REQUEST



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