J ennifer J oseph

*** ********** **** **** *****, FL 33467

Cell: 561-***-**** E-Mail: acek45@r.postjobfree.com

Motivated professional with excellent administrative, customer service, and

Objective

collections skills. Honest, responsible, dependable, energetic, detail oriented, team

player seeking a challenging position in which my skills can be utilized and further

developed. I quickly retain new information, am able to handle multiple tasks,

readily accept challenges with excellent organization and communication abilities.

Proficient in software applications such as Microsoft Word, Excel and Word perfect.

Also proficient in, Credit Soft, CSN400, CRM, Salesforce, Cognos, Rfiles, Rent

Roll, MRI Leasing and Management, QuickBooks, Yardi, Onesite, and AMSI.

10/2012- CAL-AM Properties – Lake Worth, FL

Property Manager

02/2014

• Maintained high occupancy level through effective motivation, keeping informed of market

conditions, understanding competitive pricing and utilizing appropriate marketing resources

• Established and achieved financial goals by effectively qualifying prospective residents and

verifying applications. Prepared lease documents and related paperwork. Updated records as

necessary.

• Managed contract negotiations with vendors and negotiated payment arrangements for aged

payables. Created company standards policy for quality work.

• Developed a motivated project team through effective personnel management. By example,

and by setting and communicating clear standards to guide the staff to fulfill its potential.

• Coordinates maintenance of the property with appropriate support to keep the project quality

at Cal-Am standards.

• Created sales culture along with implementing daily/weekly/monthly sales goals.

• Coordinated maintenance of the property with appropriate support to keep the project quality

at Cal-Am standards.

• Assisted the Regional Manager as needed in long-range planning, communications and other

tasks, keeping informed of Cal-Am philosophies and general environmental conditions to

provide input and propose solutions.

• Accomplishes financial objectives by collecting rents; paying bills; forecasting requirements;

preparing an annual budget; scheduling expenditures; analyzing variances; initiating

corrective action.

• Assisted in annual budget preparation; monthly client billing and property financial

management to include providing monthly variance reports.

• Supervised advertising and marketing activities as well as resident retention programs.

08/2010- Iron Mountain Management/Beach Front Property Management – Jacksonville, FL

Property Manager-Tax Credit

10/2012

• Oversee operation of first 100 then 224 unit distressed property with commencement

occupancy of 82% and a history of crime, delinquent payables as well as property liens.

• Responsible for improved occupancy from 82% to 96% in 60 days of commencement.

• Drove rents 4% from August 2010 until now.

• Managed contract negotiations with vendors and negotiated payment arrangements for aged

payables. Created company standards policy for quality work.

• Developed intensive action plan for "re-lease up" and payables.

• Created sales culture along with implementing daily/weekly/monthly sales goals.

• Re-evaluated and made appropriate staffing changes to ensue employee base was with "A's:,

utilize "Topgrading" techniques.

• Brought collections from 85% to 98% in 3 months.

• Assisted in annual budget preparation; monthly client billing and property financial

management to include providing monthly variance reports.

• Supervised advertising and marketing activities as well as resident retention programs.

• Created Neighborhood Watch programs, an On-Site Unofficial Jacksonville Sherriff Office

Stop Station to help eradicate crime within the community.

06/2010- WRH Realty - Jacksonville, FL

Assistant Property Management

08/2010

• Assisted the Property Manager with the management of all on-site functions

• Ensured that all traffic, prospect, leasing, renewal, and revenue date was correctly entered into

the property software.

• Worked with Property Manager to maximize revenues and adhere to budget cost parameters

• ensure that all rent were collected as due and that all revenue data was posted accurately in

AMSI.

• Made daily deposits of all receipts.

• Handles preparation of all resident notices, including late payments and evictions,

• Worked with legal counsel and local officials to perform evictions as required.

• Produced daily, weekly, and property activity reports.

• Performed monthly close and produced monthly financial, leasing and other property activity

reports.

• Showed and leased apartments as needed.

• As required inspected units, common areas and property to insure adherence to property

standards.

• Completed move out inspections and Statement of Deposit Accounts.

04/2008- Office Suites PLUS - Atlanta, Georgia

Assistant General Manager

12/2008

• Managed sales.

• Managed contract negotiations.

• Processed property expenditures while remaining in line with budget.

• Coded and invoices and purchase orders.

• Ensured vendors perform services in keeping with company with company standards.

• Managed client relations.

• Processed expense reports.

• Assisted in management of suite operations.

• Supervised advertising and marketing activities.

• Assisted with annual budgeting preparation; monthly client billing and suite financial

management.

• Performed other duties as required.

09/2006- Abbey Residential - Atlanta, Georgia

Community Manager

04/2008

• Managed multi-million dollar renovations.

• Managed contract negotiations.

• Processed all A/R and A/P invoices

• Coded invoice and purchase orders.

• Processed expense reports and payroll.

• Managed resident relations; ensured resident issues and responded to quickly.

• Ensured timely collection of rents while remaining aware of existing and legal collection

efforts.

• Supervised advertising and marketing activities.

• Represented the company in legal matters related to the property.

• Managed 5 or more employees.

• Trained Leasing Consultant and Assistant Property

• Management.

01/2006- Equity Residential - West Palm Beach, Florida

Leasing Consultant

09/2006

• Marketed property to prospective residents via tours and telephone inquiries. .

• Assured quality move ins.

• Assisted management with resident retention by providing quality customer care.

• Track and follow up with perspective residents utilizing electronic leads.

• Accurately and effectively prepared and assisted with lease paperwork.

• Maintained an accurate and in depth knowledge of all aspects of the property.

• Assisted the Assistant Manager with posting payments as well as collection efforts.

• Processed maintenance work orders in a timely manner to emphasize quality customer care.

01/2004- American Red Cross - West Palm Beach, Florida

Health & Safety Program Coordinator

01/2006

• Administer/Coordinated the use of health & safety programs for Authorized Providers.

• Prepared contracts for authorized providers.

• Conducted 1st Aid, CPR, and AED community classes.

• Trained instructors on proper class and record procedures

• Managed the marketing and distributing of equipment and course material.

• Processed Instructor Certification Files.

• Facilitated shelter manager and mass feeding after hurricanes.

• Translator for the French/Creole speaking community.

• 1995-1998 Palm Beach Lakes High School High School Diploma

Education

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