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Customer Service Human Resources

Location:
United States
Salary:
40,000-50,000
Posted:
June 16, 2014

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Resume:

Mary McLin

( 256-***-**** . 256-***-**** ( acek3p@r.postjobfree.com ( 2105 Booker

Dr ( Athens, AL 35611

( Hr professional (

Accomplished and results driven Human Resource Professional with a

background in the manufacturing industry. Excellent communication and

interpersonal skills able to work well with senior management, associates,

and customers. Self-motivated able to work independently or in a team

environment. Quickly identifies problem areas and implements effective

solutions that boost productivity and efficiency.

SPECIAL KNOWLEDGE

Human Resources and Benefits Administration - Staff Recruitment,

Interviewing, Orientation, On- Boarding and Off-Boarding, Attendance

Tracking, HR Policies and Procedures, HR Records Management, Employee

Relations, Customer Service, Open Enrollments, Benefits Audit, Employee

Leaves, Payroll, FMLA, STD, Cobra submissions.

PROFESSIONAL EXPERIENCE

Human Resources Manager/Generalist:

Custom Polymers LLC. (Temp Assignment) ( Athens, AL June

2013- November 2013

Recruiting and Staffing and departmental planning for all temporary labor and

hourly personnel Conduct interviews and phone screenings.

Responsible for new hire on boarding, pre-employment background checks and

orientation process.

Prepared new hire packages and managed HRIS, ADP hiring process verifying all

data is entered accurately.

Successfully complete E-verify for all new hires.

Set up hand scans for employee access to facility and time keeping.

Administer attendance and disciplinary action process for all employees.

Manage FMLA and STD leave process accordingly.

Process all unemployment claims and appeals in a timely manner representing

the company.

Administer job posting process for all internal positions hourly and salary.

Process Payroll weekly all three facilities. Generate department staffing,

Payroll, and Temporary labor report weekly from ADP reporting.

Conduct exit interviews, satisfaction surveys and employment verifications.

Benefits Administrator handled all employee benefits and compensation related

issues regarding enrollments, dependent audits, employee changes and Cobra

submissions.

Employee Relations and dispute resolutions, advise managers and employees on

company policies and procedures.

Human Resources Specialist:

Wayne Farms LLC ( Decatur, AL

July 2011- September 2012

Provided full cycle recruiting for all hourly personnel conduct interviews and

phone screenings, schedule job fairs, setup drug screen and TB tests.

Responsible for new hire on boarding, pre-employment and orientation process.

Coordinated with the appropriate agencies maintained data integrity and

compliance.

Prepared new hire packages and managed HRIS, ADP hiring process verifying all

data is entered accurately.

Successfully complete E-verify for all new hires. Initiated Security ID

badges for access to facility.

Site coordinator oversees and administer all maintenance testing maintain and

ensure all scores and requirements are complete.

Track all FMLA leave requests, process leaves accordingly and Administer

company STD plan.

Process all unemployment claims in a timely manner representing the company.

Administer job posting process for all available internal positions.

Generate department staffing reports weekly.

Conducted exit interviews, satisfaction surveys, and terminate employee within

the system.

Benefits Administrator handled all employee benefits related issues regarding

enrollments dependent audits and employee changes.

Advise managers and employees on company polices and procedures.

Human Resources Support:

Siemens VDO /Continental-Corporation ( Huntsville, AL

January 2005-December 2010

Recruiter conducted resumes searches, referrals, schedule interviews, drug

screening, and physicals and, initiate background verification for all new

hires.

Coordinated with the appropriate agencies maintaining confidential

information.

Scheduled all testing sessions, maintain and ensure all scores and employment

requirements are complete for hiring. Proctors Assistant and registration

representative for all WorkKey and Green Belt testing sessions.

Prepared offer letters and managed the SAP hiring process verifying all data

is accurate. Responsible for all on boarding and off boarding of new hires,

internal transfers, foreign local hires, and assisted with relocation

packages.

Maintained Interns and Co-ops program hiring process. Initiated Security ID

badges for new hire access to facility.

Monitored all sick leave requests, leave of absence, and reinstated short

term disability leave employees within SAP HRIS system.

Conducted exit interviews, satisfaction surveys, and terminate all users IT

accounts for employees off boarding the company.

Entered, tracked, and assigned Corrective Action issues appropriately.

Oversee and Administered disciplinary action program for attendance of hourly

workforce. Absentee team member organized to mandate a more efficient process

of tracking attendance.

Served as Benefits Administrator, handled all benefit related issues

regarding employee enrollments, audits, employee changes, Cobra

submissions, and Pay Flex issues.

Administrative Assistant /Payroll Clerk /Receptionist

Sanmina-SCI Defense and Aerospace Systems ( Huntsville, AL July

1999-December 2004

Supported the Director, 4-Program Managers and 56 Engineers. Maintained

classified and unclassified department files, personnel records, procedures

and training manuals.

Oversee supply inventory coordinate and facilitate copier equipment and

maintenance.

Served as 5-s Training Auditor for the department and coordinated all travel

arrangements, customer meetings and teleconferences.

Compiled and analyzed data for Director's weekly presentation meeting.

Prepared expense reports, managed invoicing and billing processes of contract

labor.

Sorted and distributed paychecks per department. Assisted Payroll in

timekeeping, analyze, auditing, and keying timecard weekly. Assisted

Financial Administrator in payroll processing for the entire plant of 500+

employees.

Analyzed, audited, keyed timecards, and consistently solved payroll issues on

a weekly basis.

Maintained all payroll files and records for entire plant complete and up to

date.

Reviewed all contract labor invoices to submit to accounting department to

ensure prompt payments. Operated PBX directing all internal and external

calls; local and international to all 30 Plants.

Scheduled all international conference calls for Plant Manager on weekly

basis.

Provided complete customer service in any and all areas. Greeted customers

and visitors directing them to proper locations. Prepared I.D. badges for all

visitors as well as HR assistance as needed

EDUCATION

Candidate for Bachelor of Science Degree Business Administration:

STRAYER UNIVERSITY ( Huntsville, AL 2014- Present

Associate of Applied Science Degree Business Administration:

Graduated Magna Cum Laude with a 3.68 GPA

Received All American Scholars Achievement Award in 2002-2003

JOHN C. CALHOUN COMMUNITY COLLEGE ( Decatur, AL 2001-2004

TECHNICAL SKILLS

Microsoft Office Suite, Word, Access, Excel, PowerPoint, Outlook,

Microsoft Project. HRIS Applications: ADP, SAP, Chess system, People

soft 8.9, Copics, Agile CM, Lotus Notes, Kronos, Nextrak, RTS

recruiting system, MetLink, and Conexis Benefits Management.

MEMBERSHIP/ORGANIZATION

Affiliated with North Alabama Chapter of the Society for Human Resource

Management (NASHRM)

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