Curriculum Vitae

Olga A. Hice

*** **** * ******

Washougal, WA 98671

541-***-****

acek2w@r.postjobfree.com

Education

MD Diploma, foreign graduate

Sverdlovsk Medical School, Sverdlovsk, Russia

US equivalency diploma S0714648 confirmed by Mayo Clinic

Sverdlovsk Medical College, Sverdlovsk, Russia

Nursing Program

Other education and certifications

Mayo Clinic College of Medicine, Bronze Mayo Quality Fellow

Six-Sigma Performance Improvement Methodology, Certified

Phlebotomy Certification

Clinical research coordinator

NAMSR certification

Business Development: Oregon Department of Education, Small Business

Development and Financial Reporting

Area of Competency

Clinical and scientific knowledge

Strategic Planning, Challenger-approach to business development

Strategic Sales and marketing - product portfolio and new product line

Territory development, marketing analysis

Experienced in launching new products and services

Product presentation and Client training

Education for healthcare professionals and patients

Solution focused management, Managing resource-constrained projects

Not-for-profit work experience, project management

Medical Writing

Excellent communication and People skills

Professional Experience

PORTLAND COMMUNITY COLLEGE, 2009 - PRESENT

PHLEBOTOMY INSTRUCTOR

Provide excellent phlebotomy and vascular access education for healthcare professionals.

Experienced in laboratory services and cardiovascular aspects, peripheral IV, CVC and

PICC lines establishment and care.

Expert level of knowledge of CDC, INS and other regulatory requirements. Effective

communication on all professional levels from laboratory management to C-level. Work

with large Hospital Systems supporting on-going education and training to their staff.

Public speaker and presenter at hospital meetings.

Outreach development: Work closely with local hospitals and clinics to develop new

clinical sites.

Risk management/ Mitigation: Experienced in legal proceedings: for the last 2 years I was

selected as an expert witness by Oregon hospitals; successfully achieved positive

outcome.

MAYO CLINIC, MAYO MEDICAL LABORATORIES 2007 – MARCH, 2014

REGIONAL REPRESENTATIVE, Member of Mayo Field Advisory Board, 2008 - 2010.

STRATEGIC SALES, MARKETING, BUSINESS DEVELOPMENT AND EDUCATIONAL RESPONSIBILITIES.

Bring the scientific knowledge and clinical expertise of Mayo Clinic and Mayo Medical

Laboratories to all levels of complex medical establishments in Western states with the

single goal to serve the need of each patient and grow business. Provided services to

clients in AK, WA, OR, MT, UT, CO, WY, ID and CA.

Develop an intensive understanding of each client and establish strong relationships

throughout the client’s site, identify key decision makers, communicate and negotiate on

management level and C-level, assist clients with statistical analysis, utilization

management, technology transfer options, marketing research, process improvement and

outreach analysis to grow both client’s and Mayo business. Challenger sales approach to

uncover new business potentials.

Strategic business development: B2B sales and marketing, managed care, CMS, IDN/IDS,

Consortiums, experienced in working with large national hospital systems; establish

business objectives based on specific needs of the client and challenges in healthcare

industry on national and local levels, allocate necessary internal and external resources to

achieve goals and continue to monitor improvement programs. Territory increased from 6

Western States to 9 States in 6 years.

Areas of special development: Launching new product or service offering, outreach

development, business optimization based on utilization management and reimbursement,

process improvement corresponding to CMS quality-based STARS rating, readmission

rates, electronic health records and continuous quality improvements.

Directly worked with clinicians, management, KOL and C-level administration; accent on

clinical aspects and educational support. Marketed new laboratory tests in different

diagnostic areas and assisted with the test ordering analysis and test utilization

management helping clients to sustain in complex reimbursement environment.

Coordinated cross-departmental support, training and resources allocation to analyze and

prioritize business opportunities, service delivery and to ensure the quality and efficiency

of client training. Assisted with training Regional Managers educating on product value in

relation to the specific client on the assigned territory.

Continue to grow my scientific and clinical knowledge and fulfill required CME credits

through attending conferences and taking self-educational courses.

Member of Field Advisory Board, Mayo Clinic, proposed and implemented programs:

Specimen stability information, proposed Product Management initiative, MayoAccess -

Electronic ordering and reporting improvements.

LABORATORY CORPORATION OF AMERICA, INC. 2002 - 2007

SENIOR MARKETING EXECUTIVE

Strategic Sales, Marketing, Business development and Education.

Identified and establish strong strategic relationship with largest clients on the territory.

Identified and built strong relationship and support on c-level and decision makers level,

worked with regional KOLs and participated in developing local KOLs.

Built community support through participating with non-commercial, public and social

organizations (example: Physician Women Group, Rotary Club International).

Sales and marketing to all specialties in physician market, POLs, non-clinical channels

(example: employee health, pre-employment contracts, SNF, retirement facilities).

POL - gained more business through assisting with utilization management and business

analysis with 3rd party reimbursement considerations.

Strategic sales development on assigned territory - managed care, marketing analysis.

Physician Liaison, educational activities - educational activities for providers and patients

in hospital, clinic settings and public speaking; develop long-term relations with accounts.

Identified new geographical locations and participated in development of new laboratory

sites in Oregon, monitored business growth and developed strategic marketing plan to

obtain sustainability.

International projects

CDC/ASCP project, HIV grant, International Laboratory Accreditation, 2011

Gateway America, MEDICAL INFORMATION SCIENTIST, PROJECT MANAGER, 1993-2006

Gateway America is a project specific organization with the mission of providing medical,

social, hospital and surgical materiel, medical informational and general clinical

educational assistance to organizations and communities in the United States or around

the world.

Participated in establishing GME standards, evaluation and reporting. Expert knowledge of

WHO, ISO and DNV Health requirements.

Presentations, Scientific Reports and Abstracts - available per request

Clinical research - available per request

Conferences and symposiums - available per request

Contact this candidate