William (Bill) Bartelt
www.linkedin.com/in/barteltwilliam
acek1x@r.postjobfree.com
IT LEADER
IMPROVE PROCESSES ( EXCEED GOALS ( EXCEED CUSTOMER EXPECTATIONS
Dynamic, strategically focused IT Leader who uses creative problem-solving
analysis to improve processes and exceed business goals and customer
expectations. Progressive experience in analysis, design, development and
implementation of cost-effective, high-performance technology solutions.
Skilled in all facets of project life-cycle development. Highly
accomplished organizational leader with extensive print project leadership
experience. Encourages open communication to create a collaborative cross
functional environment that results in faster delivery and a cross trained
staff.
Areas of Expertise:
Multi / Cross-Functional Team Leadership User and Train the Trainer Training
New Software Product Development Systems Enhancement
Improving Business and Systems processes Software Development Lifecycle
Methodology
Software Integration Project Management
Technical Skills
Languages COBOL II, COBOL, Assembler, Easytrieve, EZLetter, MVS/JCL,
PL/1, CICS, CICS/CL
Development Tools IBM Utilities, Librarian, TSO/ISPF, ROSCOE, Endevor,
File-Aid, CA-7, Abend-AID
Operating Systems MVS, Windows Vista, Windows 7
Databases DB2, VSAM
Software HP Dialogue Exstream, Hogan, MS Word, MS Excel, MS
PowerPoint, Visio 2000
Professional Experience
First Data Resources (FDR), Omaha, NE
Application Architect/Analyst, Tech Lead, Product Architect - Customer
Correspondence
Advance Business Communication Letters 2003 - 2014
Ensured adherence to established standards and consulted with senior
managers on technology solutions. Supported existing business system
applications and responsible for leading technical aspects of a project.
Assigned resources and delegated tasks to meet project deliverables.
Consulted with supervisors, project managers and colleagues early in
requirements definitions phase to determine functional specifications.
. Created and manipulated Advance Function Presentation (AFP) data for
print by modifying the AFP to combine, format documents, place documents
in optimizing order for processing to minimizing manual intervention.
. Reduced staffing costs by 40% by training remote resources in developing
and following FDR's policies, procedures and standards.
. Maximized throughput by 15% by modifying and enhancing existing programs
that met and exceeded customer expectations.
. Wrote design and directed team in converting generated AFP of 3 major
clients conforming to FDR required AFP format resulting in revenue and
optimizing printer usage.
. Developed coding to convert XML and PDF data to AFP creating FDR print
stream.
. Developed process that is pending patent for FDR to perform AFP address
updating.
. Created and implemented process that cross checked disaster recovery
restored files, ensuring successful recovery process.
William (Bill) Bartelt acek1x@r.postjobfree.com Page Two
First Data Resources (Continued)
. Reviewed designs written by other analysts in peer quality insurance
process, providing consistent standards in developing off-shore staff for
faster turnaround.
. Designed process that identified and verified that correct files were
restored for disaster recovery allowing for successful reruns.
. Resolved team questions on program content including input and data
output requirements.
. Developed and designed interfaces between applications components so that
different applications could request letters, increasing volume /
profits.
Senior Technical Data Consultant, New Business Development 1996 - 2003
Installed, upgraded, customized, problem determination, performance
analysis tuning, capacity planning, for IBM Mainframe zSeries z/OS Systems.
Worked directly with user community and vendor's technical support
personnel. On-call support 24x7 providing problem resolution and high
systems availability. Interfaced with management and technical staff to
plan and prioritize projects tasks in accordance with departmental goals.
Directed staff of 80 in converting clients to FDR system.
. Communicated with clients directly in identifying issues, gaps and
barrier FDRs on optimizing conversion to FDR system resulting in doubling
account base.
. Utilized by management and peers as expert resource in coding and
'debugging' issues, meeting and exceeding customer expectations in
timelines and accuracy.
. Trained on-site out-sourced resources on FDR policies, procedures and
standards resulting in an increase of 40 additional trained staff.
. Reviewed and audited programs and designs for adherence to FDR standards
resulting in increased efficiency and common format.
OTHER POSITIONS HELD AT FIRST DATA RESOURCES
Senior Engineer, Letters Development
Contract Programmer, Authorization and Letters Team
OTHER PROFESSIONAL WORK EXPERIENCE
COMMERCIAL FEDERAL BANK, Omaha, NE
Programmer, Implementation Monitor, Hogan UMB
LANCASTER COUNTY, Lincoln, NE
Contract Programmer, Payroll, Jury, and Tax systems
TWIN CITY FEDERAL, Minneapolis, MN
Senior Programmer, Master file Trail Balance, Re-org, Online entry and POS
systems
FIRST NATIONAL BANK, Peoria, IL
Systems Programmer, Savings, Checking, Trust, Online, Teller, and VSE
Operating System
Education
Programming, Omaha Metro Community College, Omaha, NE
General Studies, University of Nebraska, Lincoln, NE
Programming, Illinois Central College, Peoria, IL
IBM Programming (BAL) Kansas City, MO
IBM Programming (FCL) Chicago, IL
Computer Technology Certification, Controlled Data, Minneapolis, MN