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Quality Assurance Assistant

Location:
New York, NY
Posted:
June 13, 2014

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Resume:

Arlene Scantlebury

Assistant Director of Therapeutic Recreation for The Transitional Care - MediSys

Health Network, NY

Brooklyn, NY

acejy6@r.postjobfree.com - 347-***-****

Management, confidante and leader in strategic planning and human resource management in both public

and non-profit sector. Ability to keep a level head at all times, nurture and grow a business, evaluate

opportunities, risks and also deliver innovative new solutions to challenges. Possessing excellent client facing

and configuration skills and highly successful in helping define company direction, achieving goals and

optimizing business.

Currently looking for a suitable managerial position with an ambitious company.

WORK EXPERIENCE

Assistant Director of Therapeutic Recreation for The Transitional Care

MediSys Health Network, NY - June 2010 to Present

Develop and implement all recreational activities for diverse population.

• Supervise and train clinical staffs in long term care regulations: MDS3.0, and QIS Survey.

• Prepare all documentation in compliance with New York State Department of Health, JCAHO, and Federal

guidelines.

• Creating/Managing department policies and business strategies of the organization.

• Ensuring the best practice is followed in safety, legality, and quality of service.

• Undertaking staff performance reviews.

• Maintain monthly budget.

• Maintain all statistical data for the department.

• Perform monthly Quality Assurance studies and prepare reports.

• Troubleshoot any computer/ software problems within the department.

Recreation Therapist

Bishop Henry B. Hucles Nursing Home and Rehab - February 2003 to April 2009

Plan and implement all recreational activities for health care facility with diverse population.

• Supervise and train all recreational staff and volunteers.

• Responsible for scheduling interns and volunteers.

• Revised and maintain policy and procedure manual for the department.

• Facility liaison with the community.

• Reviewing organizational effectiveness and making recommendations for improvements.

KEY SKILLS AND COMPETENCIES

• Experience in setting targets and monitoring performance.

• Ability to function in a fast-paced environment.

• Providing the necessary coaching, support, and guidance to assist new staff.

• Superb oral and written communication.

• Providing focus and direction to subordinates.

• Accuracy and pay attention to detail.

• Ensuring high levels of customer satisfaction.

• Can identify key opportunities & efficiencies for greater profitability.

Able to Relocate & Travel Extensively ● Available for Full-Time & Contract Assignments

EDUCATION

MBA in Business

Mercy College

May 2014

Bachelors

Mercy College - Dobbs Ferry, NY

2006

ADDITIONAL INFORMATION

AREA OF EXPERTISE

Decision making& Problem solving

Leadership skills

Managing procedures

Controlling budgets

Employee relations

Project management

Business Assessments& Audit

Skills

Microsoft Word

Advance Excel

Word Perfect

Power Point

Quick Books

Electronic Health Records



Contact this candidate