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Case Manager/Assistant/Patient Access Representative

Location:
United States
Posted:
June 17, 2014

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Resume:

Deidre Perkins

Duluth,Ga.*****

561-***-****,acejxj@r.postjobfree.com

Professional Summary

** *** ** ********** **********,very dedicated to helping and caring for others.

:Strong customer service skills

:Qualified Asthma and Nutrition Educator.

:Committed to Parents and children, act as patient Advocate as needed

:Ensured quality of care for Patients following up from ER and Hospitalizations visit.

:Extensive experience monitoring asthma and nutrition patients,following up with phone calls

monthly and placing notes in EMR to Doctors for pharmacy refills.

:Committed to open lines of communication with Doctors and employees on staff.

PROFESSIONAL EXPERIENCE

12/07-5/8/14 Pediatric Associates,West Palm Beach,Fla.

CASE MANAGER

:Help patient get oriented to office and services

:Provide referral assistance and specialist appointment follow-up

:Educator for Asthma Disease Mgmt Program

:Nutritional Educator for patients BMI greater than 85% percentile

:Closed out monthly specialist consultation reports.

:Monthly ER and Hospital admission reports

:Kept monthly binders/sent reports for High Risk,CMS,and Asthma patients

:Complete CMS (Children’s Medical Services) referral application for chronic ill children/follow patients

through the approval system.

:Verify insurance/schedule well check, sick,and follow up appointment in EMR system

Front Office Medical Receptionist

:Greeter,instructs,directs and schedules patients/visitors appointment

:Verified Insurance;collect copays/collection balance

:Post charges/copays to accounts

:File charts-numerical

9/04-3/07 Wellington Regional Women Imaging Center

Patient Account Representative

:Scheduled,registrar ED external patients for diagnostic procedures; MRI,MRA,PET Scan,CT,Bone Density, Ultrasound,Mammograms,and X rays

:Verified insurance, obtain authorizations,referrals and copays

:Balanced receipts and reports for customer accounts

:Handled monthly log-sheet entries, collections,resolved client billing

2/03-9/04 Columbia Hospital,West Palm Beach,Fla.

ER Registrar

:Registrared internal and external patients

:Handled Correspondence

:Identified Third Party Payers and Commercial Insurance

:Obtain pre-cert# unpon Hospital Admission,and collected copays

4/02-9/02 St.Mary’s Hospital,West Palm Beach,Fla.

UNIT ASSOCIATE-TRAUMA

:Performed secretarial work

:Input Doctors orders,labs,diagnostic test for ICU,CCU,and NICU patients

:Ran EKG scripts for trauma unit patients

DEGREE’S

CNA,BLS,ACLS,DATA ENTRY

South University:Medical Terminology



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