Andrew John Secula
* ********* ***** ? Jacobus, PA 17407 ? 717-***-**** ? acejx4@r.postjobfree.com
PROFESSIONAL PROFILE
College graduate seeking employment in the services industry.
Customer Service Expertise
> Managed Little Caesars Pizza and Ritz Camera
> Provided prompt and dependable service to our customers
> Strong communication skills
Information and Technology Expertise
> Monitored performance of 550 Prometric servers (4,000 to 5,000 alerts
per week)
> Updated and maintained databases as needed using Microsoft SQL
> Supported Microsoft Windows operating systems
> Coordinated with Client Managers, Developers, Engineers, and Help Desk
agents to ensure successful delivery of examinations to test
candidates
> Updated internal procedures and documentation as needed
> Provided emergency 911 support for Global Help Desks
> Trained new Systems Analysts
Retirement Plan Expertise
> Total administration of 401(k) small market retirement plans
> Administration of 401(k) large market retirement plans, including an
ESOP
> Performed compliance testing
> Performed manual contribution calculations (cross-tested and
integrated plans)
> Bookkeeping
> Filed annual returns and reports for employee benefit plans
> Drafted annual valuation reports
> Managed trust accounting and account reconciliation
> Billing
> Plan document updates and amendments
> Reported and analyzed valuations to plan sponsors, CPAs, and brokers
PROFESSIONAL WORK EXPERIENCE
Systems Analyst, Prometric 2011-2013 (Baltimore, MD)
Account Executive, American Retirement Plans Services 2009-2010 (Hunt
Valley, MD)
Pension Administrator, Pension Alliance 2007-2009 (Harrisburg, PA)
Senior Recordkeeper, Sterling Financial Trust Company 2006-2007 (Lancaster,
PA)
Retirement Plans Specialist, T. Rowe Price 1998-2006 (Owings Mills, MD)
Store Manager, Ritz Camera 1996-1998 (Hunt Valley/Cockeysville, MD)
Sales Associate, Pier 1 Imports 1990-1992 (Frederick, MD)
Assistant Manager, Little Caesars Pizza 1988-1990 (Frederick, MD
SKILLS, ACHIEVEMENTS, AND VOLUNTEER EXPERIENCE
. Proficient with Microsoft Office applications, including Word, Excel,
Outlook, Windows Live Photo Gallery, Windows Movie Maker, SQL, and
Power Point
. Experience with Relius and SunGard OMNIPLAN/OMNIPAY applications
. Successful completion of exams required for American Society of
Pension Professionals & Actuaries (ASPPA) membership
. Typing speed of 76 words per minute with an average of zero mistakes
. Audited the bank accounts of the Mt. Paran Presbyterian Church
(Baltimore, MD) 2004-present
EDUCATION
Bachelor of Science, Frostburg State University, Frostburg, MD (3.6 GPA)