Jo Ann Binette

**** ***** ******* ***** • Las Vegas • Nevada • 89123

c.702-***-**** • acejwl@r.postjobfree.com

EXECUTIVE SUMMARY

I am a highly effective, solutions oriented manager with experience in all aspects of

business administration. My experiences include managing properties and offices,

promoting effective employee relations, optimizing scheduling, orientation and

implementing policy, and emphasizing teamwork to develop innovative support

strategies for building quality client relationships. I am seeking a position in which I

can maximize my managerial talents within your corporation.

EDUCATION

Bachelor of Science in Public Health

University of Central Oklahoma

Edmond, Oklahoma

EXPERIENCE

Property Manager

Maxim Properties, Wedgewood Inc.

10.2008 to 10.2013

Managed real estate office with a net gross profit of $5,000,000/year

Purchased over 1500 foreclosure properties

Managed 200 residential/commercial rental properties

Processed and received rental payments with a monthly revenue portfolio of

over $200,000

Processed 5 day summary evictions for delinquent tenants

Decreased monthly delinquency rate from 28% to 3%

Researched and resolved non-routine residential and commercial issues

Coordinated contracted services and prepared financial budgets

Reduced violation fines by $45,000/year by disputing superiority demands

Dealer Service Manager

Ford Motor Credit

04.2008 to 10.2008

Analyzed and completed credit applications in compliance with CAF lending

policy and regulatory guidelines

Maintained delinquency and charge-off performances for assigned dealers at,

or below, department average

Responsible for building dealer relationships by marketing products and

programs Effectively communicated credit decisions

Human Resources

Senior Recruiting Sales and Internship Recruiter

CapitalOne Auto Finance

07.2006 to 09.2007

Sourced job boards for qualified internal and external sales candidates

Hired 150+ external/internal sales associates for new regional buying centers

Scheduled, coordinated, and arranged travel for interviews for candidates and

hiring managers

Organized job fairs and college testing sites

Facilitated behavioral interview sessions and new hire paperwork with

candidates

Risk Management – Fraud Analyst

CapitalOne Auto Finance

11.2005 to 07.2006

Recovered company losses on average of $250,000/month

Analyzed data and reported profit loss/gains to senior management

Collaborated with COAF Legal Department on ID theft and fraudulent

accounts

Resolved complex fraud issues with analytical decision-making, negotiation

skills and a customer focus

Complied with program guidelines and COAF policy and procedures

Funding/Credit Analyst

People First Finance LLC/CapitalOne Auto Finance

08.2001 to 11.2005

Managed up to 150 monthly rotating accounts for Prime & Sub-Prime

customers with loans of $75,000+

Developed and maintained relations with customers, creditors and company

partners

Audited credit applications and loan documentation

Ensured compliance with internal policies and state regulations

Analyzed applicant financial statements, collateral, and tax returns to

determine debt to income ratio

Determined client ability of loan completion

Assisted in new team member development, group mentoring

Created training material for new hires

SKILLS

Microsoft Office (Word, Power Point, Excel); Yardi, Zipforms, GLVAR MLS

REFERENCES AVAILABLE UPON REQUEST

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