Mary S. Jimerson

**** ********** *****

Nashville, TN 37013 acejtx@r.postjobfree.com

Phone: 615-***-****

SUMMARY

Results Oriented Human Resources Manager with over 20 years of

comprehensive Human Resource experience including training, recruitment,

employee relations, labor relations, and employee complaint processing.

Possess broad knowledge of human resources in a variety of sectors

including union and non union environments with skills with exempt/non-

exempt employees. Work experience with major utilities and insurance

companies with proven skills in multiple state and labor laws, including

labor investigations to legal actions. Exceptional ability to coach all

levels of employees.

CORE COMPETENCIES:

? Recruitment ? Employee Relations

? Leadership ? Training

? Union/Non-Union ? Equal

Employment Opportunity

? Policy Design & Administration ?

Supervision/Coaching

? Curriculum Development ? OSHA

? Mediation ? Employment

Benefits

? Compensation

PROFESSIONAL EXPERIENCE

American International Group

November 1997 - May 2013

Human Resources Consultant

Nashville, Tennessee

. Responsible for multi-site regions to address all human resource

needs. Mediated employee issues and concerns by conducting formal

investigations within company guidelines. Resolved employee disputes

using the company's formal Employment Dispute Resolution program.

Advised and instructed managers as regards company policy and

procedures as it related to employee issues and concerns. Assisted

with corrective management plans as well as re-designing job

responsibilities. Acted as trusted advisor to all employees by

answering and responding to employee questions and concerns in a

timely manner.

. Responsible for the re-design of the mandatory Human Resources

training along with the training tools for all level employees.

. As a result of the training, employee complaints decreased which

ensured consistency throughout the regions.

. Elected by Senior Vice President of Human Resources to develop and

facilitate round table discussions with employees, along with the

incoming CEO.

. This resulted in an increase employee moral due to the employees

feeling as though they had a voice.

. Responded to over 100 incoming inquires per week via telephone,

correspondence and e-mails regarding employee issues/concerns within a

two day turnaround.

. Reduced external complaints.

. Served as human resource consultant for the #1 region within the

entire company.

Mary S. Jimerson

Analysis Corporation June

1993-May 1997

Human Resources Manager

Oak Ridge, Tennessee

. Managed, directed and provided human resources support to over 1500

employees.

. Instrumental in providing support within a privately owned minority

company that supported a government contract.

. Collaborated with company owners and legal counsel on initiatives and

employee relation issues in a union/ non-union environment for various

geographical locations.

. Designed, updated and implemented best practice workplace and

workforce programs and policies.

. Investigated formal and informal issues and concerns and escalated

findings to company owner and legal counsel.

. Advised managers and company owners regarding performance and

termination issues, allegations of discrimination, and harassment.

. Smoothly transitioned approximately 1500 employees at the end of the

company contract to a new contractor. In addition, managed individual

severance agreements and reorganizations. These transitions were

handled without any incidence of outside formal complaints and/or

mediation from the affected employees.

. Implemented and ensured compliance with all local, state and federal

employment laws and regulatory guidelines.

. Maintained awareness as requested and advised employees on employment

regulatory compliance (EEOC and OSHA).

. Provided employee counseling and mediation services.

. Designed and presented training programs to 1500 employees to

facilitate understanding of employee relations, diversity issues and

employment laws.

. Handled company's full cycle recruitment and supervised human resource

support staff.

EDUCATION

Bachelor of Science Social Welfare Administration

Tennessee State University, Nashville, TN

Graduate Studies in Public Administration

Tennessee State University, Nashville, TN

VOLUNTEER SERVICES

Room In The End, Nashville TN

As of June of 2013, provide front desk support to homeless as well as

individuals in need of assistance.

American Girl Scouts, Nashville TN

In November of 2013, became a Cookie Coordinator to assist with cookie

sales for an assigned troop.

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