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Quality Assurance Manager

Location:
Saint John, IN
Posted:
June 13, 2014

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Resume:

David K. Jenkins

***** **** ***** ***** **. John, IN 46373-8867

269-***-**** acejtv@r.postjobfree.com

0BSenior Quality Leader

1BManufacturing /Automotive Industries

Quality Assurance / Supplier Development / Continuous Improvement / Program

and Project Management

World Class Manufacturing / International Operations / Turnarounds /

Engineering Management

An accomplished quality executive with more than twenty years of management

success in domestic and international arenas with leading industrial and

automotive components manufacturers including Caterpillar, Textron,

Metaldyne Corporation, Eaton Corporation, and Rockwell International.

Proven effectiveness in consistently enhancing operational quality levels,

customer satisfaction, and supplier development and performance;

achievement of performance objectives; reducing operating waste; and

improving value.

A leader able to function successfully in diverse cultures and business

environments. Strong background in Total Quality Management, quality

assurance and control, supply partner identification/launch/development,

management of quality systems, operations planning, Kaizen/Lean

manufacturing, and product development resulting in increased bottom line

profitability. Experience includes plant start-ups, turnarounds, and

closures.

2BCareer History

Atkore International 2012-2014

Director of Quality

Developed and deployed robust corrective action processes to reduce

customer issues by 19% and claims cost by nearly $800K at the flagship

operation. Directly accountable for Quality personnel and performance

for 9 facilities.

Caterpillar Mining Trucks 2010-2012

Quality Management Director

Developed and deployed a global Truck supplier quality and launch

process. Managed global supply chain for on-time, defect-free start-up

of key component suppliers in Europe, India, and China.

ClydeUnion (formerly Union Pump Company; division of Textron) 2005-2009

Director, Quality and Warranty, 2008-2009

Developed and deployed a global Union Pump Level 1 ISO 9001 QMS system

and warranty processes to all Union Pump plants and service centers.

Manufacturing Manager, 2007-2008

Provided leadership, direction, and support to turn around the

Burlington, Ontario operation. On-time delivery performance improved

from ~10% to ~75% while overtime was cut from 15% to 5%. Led effort for

ISO 9001 surveillance and re-certification audits.

Director, Quality and Compliance, 2005-2007

Developed and launched a model business unit level ISO 9001 Quality

Management System covering all domestic, international, new equipment,

and service center sites. Championed the development, introduction, and

launch of an Export Compliance process covering all global Union Pump

sites.

Metaldyne Corporation 2000-2005

Progressed through increasingly responsible positions with this Tier 1

automotive engine/transmission component supplier working under QS-9000 and

TS-16949 quality and business standards.

Senior Program Manager, North American Forging Operations, 2004-2005

Program Management leader for the North American Forgings Division.

Responsible for the successful launch of two major customer business wins

and $24M in new forging/machining business; this work involved four

separate Metaldyne operations and multiple customer sites.

Group Quality and Program Management Director, Forming Technology Group,

2004

Quality and Program Management leader for the Forming Technology Group;

sales of $300M. Developed and deployed a product launch process targeted

to the forging business. Program leader for launch of $20M in new

business. Led continued improvements in customer rejections and scrap

levels. Led achievement of TS-16949 certification at all five plant

locations.

Group Quality Director, Powertrain/NVH and Forming Technology Group, 2001-

2003

Quality leader for the Powertrain/NVH Group; sales of $250M. Developed

and deployed a balanced scorecard, business performance measurement

system. Led effort to reduce customer rejections year over year by 80%

and scrap levels by 30%. Maintained QS-9000 certificates across five

operations.

Plant Manager, Litchfield, MI Operation, 2000-2001

Responsible for profit and loss at the largest Powertrain/NVH Group

plant; sales of $70M. Turned around

union relationships following a summer 2000 strike, improved

profitability and delivery performance of struggling service part

business, and improved profitability and quality performance through an

18% business volume downturn.

Eaton Corporation 1992-2000

Progressed through three increasingly responsible positions with this Tier

1 auto and truck components supplier.

Plant/Division Quality Assurance Manager, Truck Components - HD Truck

Transmission, 1995-2000

Responsible for developing quality strategies aligned with overall

business plans. Served as the primary liaison with customers on quality

issues. Led the Division to achieve and maintain QS-9000 certification.

Operations Support Manager, Automobile Engine Components Operation -

Europe, 1992-1995

Achieved and maintained ISO 9001 certification. Developed and

implemented continuous improvement training programs, including Kaizen,

for the Italian workforce. Introduced key measurements and benchmarking.

Rockwell International (now ArvinMeritor) Through 1992

Progressed from Design Engineer and was promoted through ten Engineering,

Management, and Product Quality positions in five locations throughout the

United States and Europe with this Tier 1 truck components supplier.

Quality Assurance Manager, Automotive Operations, Newark Truck Axle

Plant, 1990-1992

Responsible for MIL-I quality system, coordinated contract reviews, main

contact with prime contractor, government, and US Army on quality and

contract issues. Managed $4M budget and 35 personnel.

Director of Special Projects, Rockwell CVC, Italy; Truck Components

Division, 1989-1990

Coordinated and led a major product recall campaign, directed engineering

and process development, managed production areas and budget of $6M and

120 people. Program scope was more than $10M.

Director, Product Quality and Reliability, Italy; Truck Components

Division, 1985-1989

Accountable for all aspects of Quality Assurance and Product Reliability

programs. Launched the QMS and supplier development and launch process

for business unit. Managed warranty review and resolution process.

Earlier successes included increasingly responsible engineering and

management assignments culminating with Chief Engineer for a new axle

product line for IVECO Truck (in Europe) and Technical Director for the

Alcester, England plant. Completed leadership assignments in product

engineering, customer technical/warranty liaison, and quality.

3BEducation / Training

Awarded an MS, Engineering, University of Michigan; and a BS, Mechanical

Engineering, Wayne State University, Detroit. Further course work

completed within the University of Michigan Master of Management and Xavier

University MBA programs. Ongoing professional development includes

seminars and courses in Zenger-Miller Trainer Certification, Six Sigma

Black Belt Certification, Visual Workplace, 5-S, Kaizen, Continuous Flow

Manufacturing, Value Analysis, Program Management, and Malcolm Baldrige

Award Examiner Training. Registered Professional Engineer, State of

Michigan. Senior member of ASME and the American Society for Quality.

Fluent in Italian; working knowledge of French, German, and Spanish.



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