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Customer Service Sales

Location:
Franklin, TN
Posted:
June 13, 2014

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Resume:

MELISSA MCCLELLAN

** ******* **. ********, ********* 37064 601-***-**** acejt6@r.postjobfree.com

SALES EXECUTIVE

SUMMARY OF QUALIFICATIONS

R.A.I. Medical Sales Certification

Excellent interpersonal skills across all levels.

Genuine team player who works well with others, and does not generate internal drama.

Detail oriented with strong follow through skills.

Proficient in Microsoft Office.

Experience with various CRM systems

Strong time management and organizational skills.

RELEVANT EXPERIENCE

Health Insurance Broker – 2008 to Present

Certified Field Trainer for Combined Worksite Solutions.

Brokered a partnership between Heartland Ovation Payroll and Combined Insurance.

79% close rate on face to face appointments.

Sales manager for Middle Tennessee selling various Medicare plans to individuals.

Currently contracted with United Healthcare, Blue Cross Blue Shield, Cigna, Humana, and Combined

Worksite Solutions

Top salesperson for United Healthcare Medicare plans in 2009 for Middle Tennessee.

Rapport Restaurant, Jackson, Mississippi, Owner/ Manager – 2007 to 2008

Oversaw business operations of a small fine dining restaurant specializing in French and Italian cuisine.

Created and implemented the overall business plan.

Recruited, trained, and managed staff to deliver first rate customer service.

Fairview Inn, Jackson Mississippi, Business Manager – 1993 to 2005

Served as Sales Coordinator for all meetings and events. Worked with customers to plan and execute

events ranging from twenty person meetings to lavish receptions for over 1000 people. Many wedding

receptions were featured in local magazines.

Over 12 years, averaged a 10% yearly increase in revenues from operations.

Acquired several long term accounts. These accounts utilized room and banquet services on an ongoing

basis at pre negotiated rates.

Recruited, trained and supervised all employees, including catering staff and part time event staff.

EDUCATION

Master of Science, Counseling Psychology, Magna Cum Laude, Mississippi College 2007

Bachelor of Science in Business Administration, Major in Marketing Georgia State University 1991



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