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Customer Service Manager

Location:
Loogootee, IN
Posted:
June 12, 2014

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Resume:

Edward Hine, RPh Pharmacy/Operations

317-***-****

acejkv@r.postjobfree.com

Bachelor of Science Pharmacy Butler University

Post Graduate Courses:

Marketing Butler University

Statistical Quality IUPUI

Control

CAREER SKILLS / KNOWLEDGE

Pharmacy Operations Management Inventory Control

New Product Development Long Term Planning

Operational Budgeting Advertising

Database Management Product Distribution

Customer Service Purchasing

CAREER ACHIEVEMENTS

Converted Larue Carter Hospital from QS/1 computer system to Enterprise

Medical Records System using 10 med carts and three systems to drive it.

Reclaimed over $200K in unpaid Hospital Medicare claims in a two month

period.

Ran all pharmacy ads and sales for the Midwest division of Kroger, a five

state area.

Managed a department of 37 people involved in collecting, editing and

managing a national drug database of over 150,000 drugs.

Directed all production and distribution functions involved in publishing

eight printed periodicals and over 100 monthly computer products.

Directed New Product Development department at Medi-Span.

Directed the pharmacy operations in Indiana for Drug Emporium which

included personnel, budgeting, purchasing and inventory control as well as

regional advertising, pricing and computer system management.

Worked on a team of four people developing Peoples Drug pharmacy computer

system managing databases and installations.

WORK EXPERIENCE

PHARMACY DIRECTOR Rx Source at Larue Carter

July, 2009 to Present Hospital

Indianapolis, IN

PHARACY MANAGER CVS Pharmacy

November, 2005 to December, 2008 Greencastle, IN

PHARMACIST/GENERAL MANAGER Remedies Pharmacy

March, 2004 to November, 2005 Greencastle, IN

CORPORATE PHARMACY SALES PROMOTER Kroger Pharmacies Midwest

Division

June, 2009 to June, 2003 Indianapolis, IN

PHARMACY COORDINATOR Kroger Pharmacies Midwest

April, 1995 to June, 1999 Division

Indianapolis, IN

REGIONAL DIRECTOR OF PHARMACY Drug Emporium Indiana Division

OPERATIONS Indianapolis, IN

November, 1990 to April, 1995

DIRECTOR OF PRODUCTION AND NEW Medi-Span, INC

PRODUCT DEVELOPMENT Indianapolis, IN

January, 1986 to November, 1990



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